
Salesforce Growth Strategist
2 days ago
This role involves creating innovative strategies to drive business growth through the effective use of Salesforce.
- Key Responsibilities:
- Create comprehensive guides for professionals seeking to excel in this field.
- Develop strategic visions for future states and provide points of view on what teams should build to solve design challenges.
- Design research ethics, including honesty, permission, lean approaches, access to identifiable data, observation, representation, and support for ethical questions.
Required Skills and Qualifications:
- Strong understanding of measures of success, potential risks, How Might We (HMW) statements, Key Moments When Teams Need Most Support, Common Methods for Evaluating Success, Customer Success, Net Promoter Score (NPS), and Customer Retention Rate.
- Ability to create low-fidelity prototype formats, such as sketches, paper interfaces, building block prototypes, borrowing and recombining, live action + survey, and role-playing.
- Knowledge of intangible deliverables, including sympathy, a sympathetic response that focuses on keeping distance, making judgments about the person or how they should react, and not taking the other person's perspective into account.
Benefits:
- Opportunity to work with a highly sought-after credential for professionals seeking to drive business growth through innovative strategies.
- Chance to develop strategic visions for future states and provide points of view on what teams should build to solve design challenges.
Others:
- Consequence scanning: A process teams use to interrogate solution concepts by asking three key questions: What are the intended and unintended consequences? Which are positive? And which are negative?
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