
Front Office Receptionist
6 days ago
Join us as a Front Office Receptionist
This casual role is ideal for enthusiastic and customer-oriented individuals looking to kick-start their career in the hospitality industry.
You will be the welcoming face of our property, providing exceptional guest service and ensuring seamless check-ins and check-outs. Your duties will include:
- Providing a high standard of customer service
- Processing guest reservations and managing accounts
- Coordinating with the Housekeeping team to track readiness of accommodation
- Supplying guests with information regarding property and local areas of interest
- Completing day-to-day office administration tasks
- Maintaining excellent relationships with park teams, residents, and guests
To be successful in this role, you will require:
- Previous front office experience within the hospitality industry
- Passionate about delivering exceptional guest experiences
- Proficient computer skills, Microsoft Office suite knowledge, essential
- Knowledge of RMS or comparable reservation booking systems preferred but not essential
- Excellent communication and interpersonal skills
- Ability to handle cash transactions accurately
- Strong organizational skills and attention to detail
- Enthusiastic and positive attitude
- Flexibility to work weekends, public holidays, and evenings as needed
- Current driver's license essential
Benefits of working with us:
- Casual opportunity - Approx hours per week
- ASAP start available
- Discounted accommodation at over 300 holiday parks nationally
- Discounts with G'day Rewards Partners
- Service recognition awards
- Access to Employee Assistance Program
- Internal promotions and opportunities
Are you ready to take your hospitality career to the next level? APPLY NOW
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