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Claims Management Professional
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We are seeking an experienced Insurance Claims Coordinator to join our dynamic team in Melbourne. As a key member of our Insurance Claims team, you will be responsible for managing end-to-end claims processes, maintaining strong relationships with stakeholders, and driving continuous improvement in service excellence.
About You- You have significant experience in claims administration and case management, with a focus on handling Total and Permanent Disablement (TPD), Income Protection (IP), and Permanent Incapacity claims.
- Your proactive approach ensures strong relationships are built and maintained with stakeholders, fostering an environment of trust and collaboration.
- You have a comprehensive understanding of superannuation and life insurance products, enabling you to navigate complex situations with confidence and expertise.
- Exceptional communication skills, both written and verbal, allow you to articulate complex information clearly and concisely, fostering understanding and trust with claimants.
- With a proven track record of contributing to operational efficiency and effectiveness, you consistently meet and exceed performance targets.
- Commitment to personal and professional development, staying abreast of industry trends and best practices.
- Hybrid and flexible work environment
- 15% superannuation
- Additional paid leave over Christmas and New Year
- Additional 5 days paid 'flex leave'
- 18 weeks paid parental leave
- 3 days community service leave
- 4 weeks paid gender affirmation leave
- Access to long service leave at 5 years
- Access to subsidised financial advice
- Dedicated per person development budget to support your growth
