Digital Mortgage Specialist

4 weeks ago


Sydney, New South Wales, Australia EBR Full time

Job Summary

We are seeking a skilled Digital Home Loan Specialist to join our team at EBR. As a key member of our mortgage lending team, you will be responsible for providing exceptional customer service and building relationships with current and prospective customers in the home lending space.

Key Responsibilities

  • Provide inbound and outbound support to customers regarding our mortgage products throughout their journey
  • Assist with digital loan application processes and underwrite loans
  • Resolve customer complaints and issues
  • Complete loan applications, payments, repayments, and arrears management, as well as act on fraud alerts
  • Work on a roster system, Monday to Friday

Requirements

  • Passion for customer service and strong communication skills
  • Proven negotiation experience
  • RG 146 qualified with at least 2 years of experience in retail mortgage lending and sales/customer service in a call centre
  • Knowledge of NCCP, Privacy, Debt Collection, and AML/CTF Acts

About EBR

EBR is a dynamic and exciting work environment with long-term career opportunities. If you are a motivated and skilled individual looking to take your career to the next level, please apply now.



  • Sydney, New South Wales, Australia EBR Full time

    Job SummaryWe are seeking a skilled Digital Home Loan Specialist to join our team at EBR. As a key member of our mortgage lending team, you will be responsible for providing exceptional customer service and building relationships with current and prospective customers in the home lending space.Key ResponsibilitiesProvide inbound and outbound support to...


  • Sydney, New South Wales, Australia EBR Full time

    Job DescriptionHome Loan Specialist is responsible for providing excellent customer service and building relationships with current and prospective customers in the home lending space.This role involves:Providing inbound/outbound support about the product during all steps of the customer's journeyAssisting with digital loan application processes and...


  • Sydney, New South Wales, Australia ING Bank (Australia) Limited Full time

    We are seeking an experienced Mortgage Origination Specialist to join our Mortgages Tribe at ING Bank (Australia) Limited.The ideal candidate will have a proven track record of driving cross-functional execution of mortgage acquisition strategies and lead generation initiatives.Key responsibilities include:Collaborating with Marketing and Customer Insights...


  • Sydney, New South Wales, Australia EBR Full time

    As a Digital Mortgage Advisor at EBR, you will be part of an exciting work environment with long-term career opportunities.We are looking for a skilled professional to join our team and provide exceptional service to current and prospective customers in the home lending space.Your primary duties will include providing inbound and outbound support about our...


  • Sydney, New South Wales, Australia EBR Full time

    Job SummaryEBR is seeking a skilled Mortgage Lending Specialist to join our team. As a key member of our mortgage lending team, you will be responsible for providing exceptional customer service and building relationships with current and prospective customers in the home lending space.Key ResponsibilitiesProvide inbound/outbound support about the product...


  • Sydney, New South Wales, Australia EBR Full time

    Job SummaryWe are seeking a skilled Mortgage Lending Specialist to join our team at EBR. As a key member of our mortgage lending team, you will be responsible for providing exceptional customer service and building relationships with current and prospective customers in the home lending space.Key ResponsibilitiesProvide inbound and outbound support to...


  • Sydney, New South Wales, Australia EBR Full time

    About the RoleAs a Digital Mortgage Consultant at EBR, you will play a key role in providing exceptional customer service and building relationships with current and prospective clients in the home lending space.This exciting opportunity is perfect for individuals who are passionate about delivering outstanding service and have a strong background in retail...


  • Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

    Job OverviewWe are seeking a Senior Digital Mortgage Expert to join our team in Sydney. As a key member of our Transformation Delivery team, you will play a crucial role in delivering high-quality solutions for our customers.

  • Mortgage Consultant

    2 weeks ago


    Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

    About the RoleWe are seeking a highly experienced Senior Business Analyst to join our Digital Team in Sydney, Australia. This role is part of our Transformation Delivery team, focusing on delivering Digital Mortgage capability across the Consumer Bank.ResponsibilitiesAs a Senior Business Analyst, you will work closely with a highly experienced team of...


  • Sydney, New South Wales, Australia Lendi Group Full time

    At Lendi Group, we're committed to revolutionising the Australian mortgage market, and we're looking for talented individuals to join our team as Mortgage Lending Specialists.Company OverviewLendi Group is Australia's #1 brokerage, with over 220 stores and 1000 brokers nationwide. We've helped more than 1 million Australians achieve their home ownership...


  • Sydney, New South Wales, Australia EBR Full time

    About the RoleWe are seeking a skilled Mortgage Lending Specialist to join our team at EBR. As a key member of our sales team, you will be responsible for providing exceptional customer service and building relationships with current and prospective clients in the home lending space.Job DescriptionThe successful candidate will be responsible for:Providing...


  • Sydney, New South Wales, Australia REA Group Full time

    About the Role:As a Home Lending Specialist at REA Group, you will be responsible for providing exceptional customer service to our new and existing customers throughout the home loan life cycle.Key Responsibilities:Provide timely and accurate responses to customer inquiriesReach expected settlement targets while ensuring high customer feedback ratesIdentify...


  • Sydney, New South Wales, Australia Lendi Group Full time

    Unlock Your Potential as a Mortgage Lending SpecialistIn this dynamic role, you will have the opportunity to make a real difference in people's lives by helping them achieve their dream of homeownership. As a Mortgage Lending Specialist with Lendi Group, you will be part of a team that is dedicated to providing exceptional customer service and expertise in...


  • Sydney, New South Wales, Australia Lendi Full time

    Partnership OpportunityAt Lendi, we're seeking a skilled Mortgage Solutions Specialist to join our team. As a specialist in home lending, you'll work remotely and flexibly, supporting customers in a way that suits both parties.Our industry-leading technology platform and top-notch loan processing support will empower you to focus on what you do best -...


  • Sydney, New South Wales, Australia Lendi Group Full time

    Achieve your career goals in the exciting field of mortgage broking with Lendi Group as a Mortgage Finance Specialist.About UsSince 1992, we've been revolutionizing the Australian mortgage market. Today, we're the largest retail mortgage broking network, with over 220 stores and 1000 brokers nationwide.We've helped 1 million Australians achieve their home...


  • Sydney, New South Wales, Australia LION Digital Full time

    Job Title: Digital Activation SpecialistThe Digital Activation Specialist will play a crucial role in the Search team, focusing on the tactical execution and optimization of paid media activity. This includes leveraging foundational knowledge and experience across one or more of the following areas:Modern Search from a tactical perspective through to...


  • Sydney, New South Wales, Australia Keegan Adams Full time

    About the Role:Keegan Adams is seeking a skilled Lending Specialist to join their team in Sydney. As a critical member of the team, you will work end-to-end on the mortgage process, ensuring clients' needs are met and standards are maintained.Key Responsibilities:Manage the loan process from introduction to settlement, guiding clients throughout and ensuring...


  • Sydney, New South Wales, Australia Challenger Full time

    About ChallengerChallenger Limited is a leading investment management firm managing $127 billion in assets. We strive to provide our customers with financial security for a better retirement.The RoleThis role is for a Mortgage Servicing Specialist supporting our mortgage customers based in Sydney.Duties and Responsibilities:Provide best-in-class customer...


  • Sydney, New South Wales, Australia EBR Full time

    About EBREBR is an ambitious financial technology start-up, building a transformative digital alternative for customers in the home lending space.Their model speeds up the home loan process by combining the best of technology, data-driven insights and cutting-edge digital customer journeys to radically re-shape the home lending customer experience for the...


  • Sydney, New South Wales, Australia EBR Full time

    About EBREBR is an ambitious financial technology start-up, building a transformative digital alternative for customers in the home lending space.Their model speeds up the home loan process by combining the best of technology, data-driven insights and cutting-edge digital customer journeys to radically re-shape the home lending customer experience for the...