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Sales Performance Leader
3 weeks ago
We are seeking a skilled and experienced technical sales support manager to lead our team of experts and drive business growth by providing exceptional sales support aligned with customer needs.
About the Role:- Oversee direct reports and lead technical sales support processes to ensure seamless integration of products into customers' infrastructure.
- Direct installation activities, service operations, and negotiate service agreements that contribute to commercial success.
Key Responsibilities:
- Lead and manage technical sales support resources to assist sales teams and customers with technical information and services.
- Guide installation and service operations of field units, ensuring customer satisfaction and technical excellence.
- Direct negotiations and execution of service agreements related to installation, integration, and maintenance.
- Plan budgets, allocate resources efficiently, and manage job cost re-estimates to ensure profitability.
- Oversee operational activities, exercise tight cost control, and maximize labor utilization.
- Advise on strategic and tactical operations planning to support business objectives.
- Ensure availability of materials to meet project deadlines while controlling inventory costs.
- Manage and lead your team to achieve high performance and customer-focused results.
What We're Looking For:
- Engineering or technical background with a strong commercial and business growth-oriented perspective.
- Proven leadership skills with experience managing technical sales support teams.
- Ability to align customer needs with strategies that expand market presence and revenue.
- Excellent negotiation, planning, and operational management skills.
- Experience in service agreement negotiations and contract fulfillment.
- Strong problem-solving and communication abilities.
You'll thrive in a collaborative environment that values your contribution and fosters professional development. Our diverse workforce cultivates innovation and excellence, creating a workplace where employees belong and prosper.
This role offers opportunities for growth, learning, and advancement in a dynamic and fast-paced industry.
