Customer Support Specialist

2 days ago

Canberra, ACT, Australia beBeeCareer Full time $65,000 - $70,000
Customer Support Specialist

This role requires a highly motivated individual with excellent communication and interpersonal skills to coordinate daily interactions with customers, oversee ticket triage and allocation, and deliver exceptional customer service.

Main Responsibilities:

  • Coordinate daily employee interactions with customers, overseeing ticket triage and allocation
  • Deliver outstanding customer service to internal and external stakeholders
  • Collaborate closely with the service desk team as a trusted advisor and coordinator

Required Skills and Qualifications:

  • Strong relationship management skills for both internal teams and external customers
  • Exceptional communication and administration skills
  • Ability to prioritize and manage multiple tasks efficiently
  • IT experience an asset

Why Choose This Opportunity?

  • Competitive compensation package and opportunities for career advancement
  • Inclusive work environment that fosters innovation and creativity
  • Emphasis on maintaining a healthy work environment and contributing to the community

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