Customer Experience Ambassador

2 weeks ago


Fairy Bower, Australia Spendless Shoes Full time

About Spendless Shoes

We're a leading footwear retailer in Australia, dedicated to providing an exceptional shopping experience for our customers.

The Role

We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Champion. In this role, you will be responsible for creating a warm and welcoming environment for our customers, exceeding their service expectations, and ensuring their visit to Spendless Shoes is an experience to remember.

Your Key Responsibilities

  • Live the Spendless Way by consistently delivering exceptional customer service and ensuring our customers feel valued and supported.
  • Follow the 4Cs of customer care: Courtesy, Communication, Care, and Commitment.
  • Maximise sales opportunities by providing legendary customer experiences and recommending products that meet our customers' needs.
  • Maintain exceptional store presentation, including visual merchandising and store cleanliness.
  • Additional sales of Value Add Products (VAPs) and accessories.

Your Attributes

  • Strong customer service skills and a passion for delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Outstanding communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work independently and as part of a team, with a positive and flexible attitude.
  • Experience in a retail or hospitality environment, with a passion for fashion footwear.

We Offer

  • Further career opportunities and professional development.
  • Free shoes on commencement and a 30% staff discount.
  • Reward and recognition vouchers and a referral program.


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