Data Claims Specialist
7 days ago
This position plays a vital role in facilitating compensation, health and care services for eligible clients. As part of our team, you will be responsible for thoroughly reviewing and determining claims, ensuring accuracy, fairness, and providing essential support for serving and ex-serving members and their families.
">The primary objective of this role is to assess client eligibility for compensation and benefits, utilizing medical, health and service record information provided by clients and/or their representatives. This involves making initial assessments, documenting decisions, and forwarding claims to DVA's compensation teams as necessary.
">In addition to assessing client eligibility, you will also be responsible for establishing new client cases, making corrections and updates to existing records, and obtaining and examining medical and other health records. You will work closely with clients, colleagues, and other teams across the organisation to verify and share information, provide updates on claim progress, and offer advice to support effective decision-making.
">**Key Responsibilities**
">- ">
- Establish new client cases and make corrections to existing records">
- Assess client eligibility for compensation and benefits">
- Forward claims to DVA's compensation teams as necessary">
- Obtain and examine medical and other health records">
- Make initial assessments and document decisions">
- Maintain contact with clients and/or their representatives">
- Collaborate with colleagues and other teams to verify and share information">
**Eligibility Criteria**
">Candidates must be Australian citizens to be employed in the APS, and all external applicants will be required to undergo a pre-engagement screening check. The role is an initial specified term of up to 18 months, and a merit pool may be created for future vacancies.
">DVA is committed to improving data skills and capability within the workforce to underpin its goal of becoming a leading data-driven organisation.
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