Cinema Leader Position

2 weeks ago

Central Coast, Australia beBeeManager Full time $65,000 - $89,000

About the Role:

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  • Operational Responsibility for Cinema: Assist in monitoring and enhancing customer service activities at the location; assist the General Manager in day-to-day operations in accordance with current policies, procedures, and legal compliance; ensure location presentation and cleanliness to company standards in Front of House and Back of House areas; facilitate repairs and maintenance with adherence to approved processes and stakeholder approvals.
  • Overall Leadership and Team Management: Provide support to the Duty Manager and team; assist recruitment, induction and training with current processes; assist Performance Management of cinema employees and motivate the team to exceed service standards.
  • Revenue and Financial Responsibility for Cinema: Support meeting revenue budgets; analyse operating statements and daily performance reports to identify improvement opportunities and take corrective action; help manage KPIs to control profitability; authorize and process inventory orders weekly or as needed; review business and sales opportunities to seek new revenue streams.
  • Customer Service: Ensure employees focus on exceeding customer expectations; review feedback to identify patterns and drive improvements in satisfaction and retention.
  • Sales and Promotional Opportunities: Drive revenue streams and maximize asset and sales opportunities.
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Assistant Manager Key Accountabilities:

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  • From shaking cocktails in Gold Class to popping popcorn, delivering outstanding customer experiences will be at the forefront of everything you do. You will empower and coach our team to deliver success by leading from the front and helping our teams be the best they can be.
  • Team Oriented: Fosters collaboration across the team.
  • Customer Focused: Delivers excellence in customer experience.
  • Committed to operational excellence and continuous improvement and innovation.
  • Strong interpersonal skills and relationship building.
  • Sound commercial acumen: identifies opportunities to reduce costs or grow revenue.
  • Effective communication skills (oral and written).
  • Self-Motivated: Uses initiative to drive business goals.
  • Ability to lead and coach team members to reach their potential.
  • Attention to detail and ability to plan.
  • Flexibility and Adaptability: Maintains a dynamic approach to changing needs.
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Benefits:

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  • team member discounts from day one, hotel discounts, movie and food/beverage discounts, and other EVT perks.

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