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Pool Administration Coordinator
2 months ago
About Dowdens Group
Dowdens Group is a leading provider of pool services and water treatment solutions in the Mackay region. With over 30 years of experience, we have established ourselves as a trusted partner for residential, commercial, and industrial clients.
Job Overview
We are seeking a highly organized and customer-focused Pool Administration Coordinator to join our team in Mackay. As a key member of our administration team, you will be responsible for coordinating and scheduling pool services, processing transactions, and providing exceptional customer service.
Key Responsibilities
- Service Coordination: Coordinate and schedule regular and urgent pool services to ensure timely and efficient delivery of services to our clients.
- Transaction Processing: Process point of sale transactions, including Eftpos, to ensure accurate and secure financial transactions.
- Pool Water Testing and Analysis: Conduct pool water testing and analysis to ensure the health and safety of our clients' pools.
- Inventory Management: Conduct stock takes and maintain accurate inventory records to ensure efficient stock management.
- Customer Service: Provide exceptional customer service to our clients, responding to their queries and concerns in a timely and professional manner.
Requirements
- Current Driver's License: Hold a current driver's license to perform duties related to pool services.
- Communication Skills: Possess excellent communication skills to effectively interact with clients, colleagues, and other stakeholders.
- Previous Experience: Previous experience in scheduling, industrial retail, or a related field is highly desirable.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
