Dedicated Software Support Professional

1 week ago

Sydney, New South Wales, Australia beBeeTechnical Full time $80,000 - $105,000
Technical Support Specialist

We are seeking an experienced and skilled professional to provide technical support for our software solutions.

This role will involve delivering customer service and advanced technical assistance to internal and external stakeholders.

The ideal candidate will have a strong understanding of software navigation and case planning processes.

  • Provide guidance on software usage via email and telephone.
  • Manage order- and software-related queries from customers.
  • Support software integrations and exports of STL/DICOM Files.
  • Handle multiple projects and customer issues end-to-end.
  • Record and escalate all order- or software-related queries to resolution.

Requirements:

  • High School Diploma or equivalent required.
  • Minimum 2 years of experience in Customer Support and/or Technical Support environment preferred.
  • Dental knowledge and/or experience, preferably in Orthodontics, is beneficial.
  • Dental certification and/or training is advantageous.

Key Skills & Knowledge:

  • Proficient in Microsoft Office Suite and basic computer hardware.
  • Knowledge of CRM systems.
  • Understanding of technical support software.

What We Offer:

Opportunity to work with cutting-edge software solutions.

Collaborative and dynamic work environment.

Ongoing professional development and training opportunities.

Chance to make a positive impact on patient care.

  • Dedicated Software Support Expert

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerSupport Full time $50,000 - $70,000

    Job TitleA Critical Role in Customer SatisfactionThe role of a Product Support Specialist is vital to the success of our business. We prioritize customer satisfaction and seek a dedicated expert who can provide exceptional support to customers.We are interested in individuals who have a proven track record of finding creative solutions to complex problems,...

  • Dedicated Support Professional

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $80,000 - $105,000

    SureSmile Technical Support SpecialistWe are looking for a skilled and experienced technical support specialist to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional support and guidance to internal and external stakeholders.Your primary focus will be on managing order- and software-related...

  • Dedicated Dental Support Professional

    5 days ago

    Sydney, New South Wales, Australia beBeeDental Full time $66,240 - $87,600

    Job Title: Dedicated Dental Support ProfessionalWe are a specialist periodontal practice seeking a highly skilled and organized dental support professional to join our team.Key Responsibilities:Develop strong relationships with patients through exceptional communication and interpersonal skills.Provide chairside assistance to dental practitioners during...

  • Dedicated Support Professional

    1 week ago

    Sydney, New South Wales, Australia beBeeSupport Full time $60,000 - $70,000

    Job Title:Dedicated Support ProfessionalWe are seeking a highly motivated and compassionate individual to join our team as a Dedicated Support Professional.Main Responsibilities:Assist with laundry operations in an aged care setting, ensuring the highest standards of cleanliness and hygiene.Key Skills and Qualifications:Previous experience in a similar role...

  • Dedicated Support Professional

    5 days ago

    Sydney, New South Wales, Australia beBeeDedicated Full time $67,441 - $72,888

    Job Title: Dedicated Support ProfessionalWe are seeking a compassionate and caring individual to join our team as a dedicated support professional. This is an opportunity to make a positive impact in the lives of elderly clients, providing companionship, assistance, and emotional support.About the RoleThe ideal candidate will have a genuine love for older...

  • Dedicated Support Professional

    1 week ago

    Sydney, New South Wales, Australia beBeeCare Full time $56,700 - $74,100

    Job Title: Dedicated Support ProfessionalAbout the Role:As a Dedicated Support Professional, you will provide comprehensive care and support to clients in their own homes. Your primary responsibility will be to assist with daily tasks, such as light housework, personal grooming, and meal preparation.About Us:We are a leading provider of in-home care...

  • Software Developer

    7 days ago

    Sydney, New South Wales, Australia Software Integrators Full time

    Direct message the job poster from Software IntegratorsFull-stack Developer (Mid-level) | Go, C and CloudLocation: Sydney or Melbourne, AustraliaType: Full-time | PermanentCompany: Software Integrators Pty LtdAbout UsSoftware Integrators (SI) has been at the forefront of custom software development for the transport and logistics sector for nearly four...

  • Software Developer

    7 days ago

    Sydney, New South Wales, Australia Software Integrators Full time

    Direct message the job poster from Software IntegratorsFull-stack Developer (Mid-level) | Go, C and CloudLocation: Sydney or Melbourne, AustraliaType: Full-time | PermanentCompany: Software Integrators Pty LtdAbout UsSoftware Integrators (SI) has been at the forefront of custom software development for the transport and logistics sector for nearly four...

  • Software Developer

    1 week ago

    Sydney, New South Wales, Australia Software Integrators Full time $70,000 - $120,000 per year

    Full-stack Developer (Mid-level) | Go, C and CloudLocation:Sydney or Melbourne, AustraliaType:Full-time | PermanentCompany:Software Integrators Pty LtdAbout UsSoftware Integrators (SI) has been at the forefront of custom software development for the transport and logistics sector for nearly four decades. From courier management platforms and route...

  • Software Implementation Consultants

    1 week ago

    Sydney, New South Wales, Australia Folio Software Full time

    OverviewKwela Solutions, a leading Governance Risk & Compliance software company, is seeking a Software Implementation Consultant with experience in risk & compliance and a keenness to implement software. The consultant will join an experienced team that supports clients with the implementation and training of our web-based software, Folio, which enables...