Software Implementation Consultants

2 weeks ago

Sydney, New South Wales, Australia Folio Software Full time

Overview
Kwela Solutions, a leading Governance Risk & Compliance software company, is seeking a Software Implementation Consultant with experience in risk & compliance and a keenness to implement software. The consultant will join an experienced team that supports clients with the implementation and training of our web-based software, Folio, which enables organisations to align their strategic objectives and regulatory environments with governance, risk & compliance and quality management requirements. Our clients come from a range of industries, including Disability, Aged Care, Community Services, Child, Youth and Family Services, Community Health, Government, Financial Services and more.
Consultants
We are seeking exceptional, self-motivated individuals with a unique blend of interpersonal skills and the ability to implement software. The ideal candidates will have experience in the target industries that we support, either as a consultant, in risk management/quality management, or corporate services role. A strong understanding of both the opportunities and the challenges in the sector will be highly valued.
Responsibilities
Preparing, project managing and successfully completing client software implementations
Building and maintaining positive client relationships
Providing training for new and existing clients
Mentoring and training team members on industry requirements
Collaborating on the development and improvement of standardised templates and processes for Risk, Incident, and Quality Management
Required Skills
Excellent communication skills across all levels of organisations
Gaining an in-depth understanding of Folio and all its updates and changes
Analytical ability to identify solutions in Folio that address the clients\' needs
In-depth understanding of the Not for Profit sector, particularly the regulatory, compliance, and risk landscape
Proficiency and enjoyment in using software solutions
High attention to detail
Excellent written and oral communication skills
Ability to travel when required – most implementations are online, but some may involve interstate travel
How to apply
If there are any questions relating to this role, please email – we'd love to hear from you
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