Senior Tenancy Coordinator

3 days ago

Sydney, New South Wales, Australia beBeeDisability Full time $110,000 - $130,000
Specialist Disability Accommodation Role

Join a dynamic team to apply for the Specialist Disability Accommodation (SDA) role.

About the Position
  • Sustain high-level initiatives, project planning, and stakeholder engagement.
  • Lead as a senior escalation point for complex tenancy issues and dispute resolution.
  • Ensure compliance with SDA Provider obligations, meeting all legal and regulatory requirements.
  • Deliver notices to SDA customers, including rent increases and temporary relocations.
  • Manage vacancy data and upload it to the NDIA SDA Finder portal.
  • Act as the primary point of contact for tenants, addressing inquiries and providing ongoing support.
  • Assist tenants in understanding their rights and responsibilities, including tenancy agreements terms.
  • Coordinate rental amounts in line with government rates and payment schedules.
  • Monitor and report financial metrics, identifying errors and working with stakeholders to resolve issues.
Necessary Skills and Qualifications
  • Minimum 2+ years of experience in an administrative support role.
  • Experience in a fast-paced environment, handling multiple tasks effectively.
  • Strong organisational skills with attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency in MS Office, CRM systems, and cloud-based document management tools.
  • Ability to prioritise tasks and manage time effectively.
  • Proactive problem-solving and adaptability to change.
  • Ability to work independently while contributing to a team.
  • Knowledge of the NDIS framework and tenancy management processes; willingness to learn state tenancy legislations.
  • Experience in the disability sector or a property management environment.
  • Familiarity with data management and reporting tools.
Benefits and Opportunities
  • A competitive salary package.
  • Salary packaging: options to increase take-home pay.
  • Continuous learning opportunities with industry professionals.
  • Work-life balance with flexible scheduling options.
  • A supportive team environment with strong operational and administrative support.
  • Fitness Passport and confidential counselling through the Employee Assistance Program.
  • A positive, collaborative culture with team-building activities.
About Us

We are a leading Australian for-purpose organisation dedicated to helping people with disabilities live the life they envision. We operate across Eastern Australia, supporting over 5,000 individuals, employing more than 5,000 staff, and having an annual turnover of around $500 million. We are undergoing transformation as the NDIS and social and technological advancements reshape disability support in Australia.

Only applicants with the right to work in Australia will be considered. Shortlisted applications will undergo pre-employment probity checks including the NDIS Worker Screening Check and National Police Check.


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