
Office Coordinator
2 days ago
The Administration Officer plays a pivotal role in delivering efficient, patient-centered care by ensuring the smooth operation of administrative processes and providing vital support to both clinical staff and patients.
About This Role
This Administration Officer Level 3 position is key to the department's success. It involves managing complex and sensitive patient records with confidentiality and precision, as well as coordinating outreach clinics to improve access for patients in rural regions.
Main Responsibilities
- Data Management: Maintaining highly accurate and consistent data entry across all systems.
- Patient Support: Providing sufficient notice and clear communication to patients for ongoing reviews, preparing and distributing patient medication letters.
- Administrative Tasks: Managing calendars or booking appointments, attending multidisciplinary team meetings, recording detailed minutes, and distributing documentation efficiently.
Requirements
- Administrative Experience: Minimum 1 year of experience working in an administrative or office role (healthcare experience preferred).
- Organizational Skills: Good organizational skills – able to manage time, appointments, and tasks well.
- Communication Skills: Clear and professional communication skills – in person, over the phone, and in writing.
Skills Required
- Computer Literacy: Confident using computers – including email, Microsoft Word, Excel, and booking systems.
- Time Management: Ability to work independently and as part of a team, prioritizing tasks and managing workload effectively.
- Confidentiality: Ability to work with confidential information and respect patient privacy.
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