Loyalty Campaign Professional

2 weeks ago


Melbourne, Victoria, Australia beBeeCustomer Full time

We are seeking a seasoned Professional in Customer Retention to join our team. As a Loyalty Campaign Specialist, you will be responsible for designing and implementing strategic promotional plans that drive customer engagement and loyalty.

Key Responsibilities:
  • Create and execute multi-channel promotional campaigns that align with business objectives.
  • Collaborate with cross-functional teams to develop and launch targeted marketing initiatives.
  • Analyse campaign performance data to identify areas of improvement and optimize future strategies.
  • Provide exceptional service to internal stakeholders, serving as the primary point of contact for loyalty promotions.
Requirements:
  • 3+ years of experience in customer retention management, with expertise in CRM systems.
  • Demonstrated success in developing and executing engaging promotional strategies.
  • Proven ability to analyse consumer data and make data-driven decisions.
  • Excellent communication skills, with the ability to foster strong relationships with colleagues and clients.

This role requires a strong understanding of customer behaviour and market trends. If you have a passion for driving customer loyalty and retention, we encourage you to apply.



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