Loyalty Campaign Manager

6 days ago

Melbourne, Victoria, Australia Sarah Cockell Consulting Full time

End-to-end management of loyalty campaigns
- Major Australian food retailer
- At least three years experience in campaign management essential

Are you passionate about Customer Loyalty? Thrilled by data analytics and the insights they can generate? Love the satisfaction of getting communications campaigns out the door? This exciting role is for you

You'll be working as part of a tight-knit team on the Loyalty program for a leading food retail brand, handling all of the member communications. Working with the Data team, you'll use insights to shape campaign objectives and briefs across the customer lifecycle. You'll then work with creative partners to develop compelling, cut-through communications across multiple channels - mainly Digital but also through some offline channels. You'll review campaign performance and provide reporting and insights to the team, continually refining campaigns to optimise results. The role involves broad stakeholder engagement, working with multiple project teams, both internally and externally so you'll strong communication skills. Most importantly you'll have superior campaign management skills, with a commitment to meeting deadlines and sticking to budgets.

Ideally you should have at least three years experience in campaign management, either on the client-side or in an agency, with a deep understanding of data-driven communications. You may have worked on retail, telco or financial services brands, and be comfortable in a busy, dynamic environment.

This business is an Australian success story, growing to hundreds of retail outlets today. The culture is warm, friendly, with a family feel, and lovely offices located in an inner east suburb. They offer hybrid working and a real commitment to career development.

A great role for a campaigns specialist with a love for Customer Loyalty.

  • Loyalty Campaign Strategist

    1 week ago

    Melbourne, Victoria, Australia beBeeLoyaltyManager Full time $120,000 - $150,000

    Job OverviewWe are seeking an experienced professional to lead our loyalty campaign management and execution stream. The ideal candidate will have a strong background in senior loyalty program management, coupled with expertise in campaign management, preferably within financial services.Key Responsibilities:Develop and implement end-to-end campaign...

  • Loyalty Campaign Professional

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomer Full time

    We are seeking a seasoned Professional in Customer Retention to join our team. As a Loyalty Campaign Specialist, you will be responsible for designing and implementing strategic promotional plans that drive customer engagement and loyalty.Key Responsibilities:Create and execute multi-channel promotional campaigns that align with business...

  • Customer Loyalty Campaign Specialist

    6 days ago

    Melbourne, Victoria, Australia beBeeLoyalty Full time $90,000 - $125,000

    Are you passionate about customer loyalty and driven by data insights?Campaign OverviewThis role involves end-to-end management of loyalty campaigns for a leading food retail brand.Work closely with the Data team to shape campaign objectives and briefs across the customer lifecycle.Develop compelling communications across multiple channels, including digital...

  • Loyalty Coordinator

    5 days ago

    Melbourne, Victoria, Australia Stamp Loyalty Solutions Full time

    **About us**Stamp Me Loyalty Solutions is an award-winning B2B global loyalty software company. We provide digital loyalty solutions to businesses and brands.Our loyalty app, Stamp Me, puts the concept of the "Buy 5, Get 1 Free" style loyalty cards onto a mobile phone device. It is used by businesses and their customers all over the world to reward loyalty...

  • Loyalty Campaign Strategy Manager

    2 weeks ago

    Melbourne, Victoria, Australia Gravitas Full time $104,000 - $130,878 per year

    We are seeking a Customer Engagement Manager with a deep experience in strategic campaign design.This is your chance to join one of Australia's largest retailers and play a pivotal role in shaping customer engagement strategies that deepen relationships and drive long-term value. You'll champion a customer-first approach, using data-driven insights to design...

  • Manager, Loyalty

    1 week ago

    Melbourne, Victoria, Australia NAB Full time

    OverviewJoin to apply for the Manager, Loyalty role at NABAs a Manager, Loyalty, you will be part of the Personal Everyday Banking (PEB), that's doubling down on customer obsession.ResponsibilitiesLead the campaign management and execution stream to deliver 1:1 and mass loyalty offers and benefits to enrolled NAB Goodies customers.Lead the end to end...

  • Manager, Loyalty

    1 week ago

    Melbourne, Victoria, Australia NAB Full time

    OverviewJoin to apply for the Manager, Loyalty role at NABAs a Manager, Loyalty, you will be part of the Personal Everyday Banking (PEB), that's doubling down on customer obsession.ResponsibilitiesLead the campaign management and execution stream to deliver 1:1 and mass loyalty offers and benefits to enrolled NAB Goodies customers.Lead the end to end...

  • Loyalty Manager

    1 week ago

    Melbourne, Victoria, Australia Jivaro Full time

    Hybrid workplace- Structured team**5 month fixed term contract role with potential to go perm****The Client**:A well-know FMCG business created in 1980**The Role**:Lead the strategy, execution, and delivery of the Bakers Delight Loyalty Program, identifying opportunities to optimise turn on investment and influence customer behaviour.**Key...

  • Loyalty Manager

    5 days ago

    Melbourne, Victoria, Australia Metcash Full time

    About the RoleWe are currently seeking an experienced Loyalty Manager on full-time basis who will be the firm champion of customer engagement and customer loyalty; leading the implementation of the loyalty strategy and value proposition, designing the customer lifecycle strategy across omnichannel and overseeing all operational loyalty activity across IHG....

  • Manager, Loyalty

    5 days ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    OverviewBring your Customer Obsession and Loyalty and Rewards experience to this exciting new opportunityDrive simplification and velocity in delivery through your disciplined execution focusYou'll join a high-performing team, backing talented individualsOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all...