Hearing Care Professional

1 week ago

Gold Coast, Queensland, Australia beBeeCareer Full time $80,000 - $93,000

Unlock New Opportunities in Hearing Care

  • A global leader is seeking a motivated individual to join their team as a Client Advisor. As a Client Advisor, you will play a crucial role in empowering people to rediscover the emotions of sound.
Job Description:

As a Client Advisor, you will be responsible for providing exceptional customer service and support to clients. Your key responsibilities will include:

  • Performing hearing screening checks and maintaining hearing aids with full training provided
  • Providing face-to-face and phone-based customer support
  • Confirming and scheduling client appointments through diary and inbox management
  • Sourcing external lead generation opportunities and implementing local marketing initiatives to drive client engagement
  • Assisting clinics to operate effectively through reporting and solution follow-ups
  • Providing administrative support to audiologists and the clinic
Required Skills and Qualifications:

To succeed in this role, you will need:

  • Previous experience in a face-to-face customer service or retail role
  • Strong interpersonal and communication skills
  • Good computer skills and technical savvy
  • Previous administration experience an advantage, however, full training will be provided
  • Sales experience an advantage
  • Owning a vehicle and license as you will be required to attend other clinics on occasion
Benefits:

As a valued member of our team, you can expect:

  • A competitive commission structure
  • A day off to celebrate your birthday
  • Company-provided uniform and laundry allowance
  • Yearly flu vaccinations
  • Amplifon training, career, and learning development opportunities
  • Free access to our Employee Assistance Program
  • Discounted Private Health Insurance and other benefits and products
  • An opportunity to join a global market leader and a fun, vibrant, and highly experienced team

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