Injury Management Specialist

2 weeks ago


Perth, Western Australia Sodexo Full time
Occupational Rehabilitation Coordinator Job Description

Sodexo is currently seeking an experienced Occupational Rehabilitation Coordinator to join our team in a permanent position. This role is Monday to Friday 38 hours per week and is based in our Perth Support Centre in Balcatta with occasional travel to remote sites.

Key Responsibilities:

  • Coordinate and implement injury management activities to optimize recovery at work
  • Liaise with injured workers, health professionals, and key internal stakeholders to support the management of physical, psychological, and psychosocial incidents addressing recovery at work, fitness for work, wellbeing, and safety
  • Work collaboratively with insurers and legal teams to achieve desired return-to-work outcomes and resolution of workers compensation claims, ensuring responsible financial claims management
  • Effectively set expectations and educate internal stakeholders on legislative and internal injury and claims management obligations
  • Plan, develop, and implement proactive injury management and rehabilitation strategies
  • Ensure compliance with legislative codes, company, and client-driven policies and procedures
  • Lead and participate in sessions with stakeholders through case conferencing, claims reviews, injury management training, and regular onsite visits
  • Ensure timely claim reviews for planning, developing, and executing claim strategies
  • Accurately complete administrative tasks associated with injury management, fitness for work, and workers compensation
  • Development and timely provision of incident reports
  • Calculate, authorize, and process weekly compensation payments and ensure timely reimbursements from insurer

Requirements:

  • Minimum 3 years' experience in claims and injury management associated with physical and psychological injuries/illness
  • Preferable employer-based injury management experience
  • Degree/Diploma in allied or health-related discipline (desirable but not essential)
  • Comprehensive knowledge of Workers Compensation legislation in WA
  • Understanding of Workers Compensation legislation across Australia (multi-jurisdictional)
  • Strong written and verbal communication, negotiation, and influencing skills
  • Proven ability to demonstrate resilience in managing challenging scenarios
  • Developed time management skills with the ability to work autonomously in a high-pressure environment
  • Proficient with Microsoft Outlook, Word, and Excel
  • Knowledge of SolvInjury (desirable but not essential)

Why Choose Sodexo?

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit, and Spirit of Progress, are our greatest asset through their commitment and dedication. Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.

We offer a competitive salary, many development opportunities, and an outstanding benefits and recognition program.



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