Business Operations Coordinator
7 days ago
About the Role
We are seeking a highly skilled and experienced Business Support Officer to join our team at Altius Group. As a key member of our business support team, you will be responsible for providing administrative and operational support to our team of Directors, Divisional Directors, Team Leaders, and their direct reports.
Key Responsibilities
- Support the daily operations of our business, ensuring smooth and efficient processes.
- Liaise with internal and external stakeholders, including Worksafe and insurance agencies, to ensure effective communication and collaboration.
- Develop and maintain our internal processes and systems to ensure optimal performance.
- Prepare and review presentations, documents, and reports to ensure accuracy and professionalism.
- Coordinate and manage client data and case files, ensuring confidentiality and security.
- Manage reception, incoming calls, and emails, providing exceptional customer service.
- Ensure all client enquiries are answered in a professional and timely manner, providing solutions and support.
- Support the development and implementation of strategies and initiatives, working collaboratively with the team.
- Assist with financial management tasks, such as invoicing and billing, and conciliation of accounts.
- Provide general administrative support to the team, including minute taking and responsibility for actions.
- Manage competing priorities, delivering high-quality support while working autonomously.
- Manipulate Excel spreadsheets to analyze data and provide insights.
Requirements
- 2+ years of experience in a similar administrative or operational role.
- Proficient in using Microsoft Office Suite (Word, Excel, and Outlook).
- Excellent communication and interpersonal skills.
- Strong organisational, planning, and time management skills.
- Attention to detail and accuracy, with a commitment to client confidentiality.
- Ability to work independently and as part of a team.
- Experience in the healthcare or occupational rehabilitation industry is preferred but not essential.
About Altius Group
As part of the Altius Group, we provide award-winning advice and solutions to individuals, employers, and organisations within injury management, occupational rehabilitation, injury prevention, OH&S, Risk Management, Vocational and Employment Services. We established a reputation as an industry leader in Occupational Rehabilitation and private consultancy and will continue to grow for the next decade.
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