Healthcare Service Improvement Specialist

2 days ago

Sydney, New South Wales, Australia beBeeImplementation Full time $120,000 - $180,000
Key Role in Enhancing Healthcare Delivery

The Operational Implementation Lead plays a pivotal role in improving the quality and efficiency of healthcare services across Australia. This position is responsible for supporting and driving the successful implementation of procurement initiatives and new contracts, ensuring alignment with operational needs and strategic objectives.

Responsibilities include engaging with healthcare sites, identifying and resolving risks and issues, and delivering targeted training and education programs. The role serves as a key link between procurement and operations, focusing on cost reduction, risk mitigation, and the procurement of high-quality, cost-effective products and equipment.

The Operational Implementation Lead also provides expert operational guidance to support the implementation of procurement processes, including managing the involvement of hospitals in sourcing activities such as SME panels and product trials. This role is essential in ensuring a seamless transition from procurement planning to execution within clinical and operational settings.

Operational Background

  • Experience in a healthcare setting, preferably in a facilities management or business operations role.
  • Strong understanding of procurement processes and the healthcare supply chain.
  • Excellent relationship builder and stakeholder manager with the ability to influence across internal and external key business functions.
  • Ability to prioritise workload and manage multiple tasks while undertaking new project work.
  • Effective communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Highly motivated individual with a can-do attitude.

Desirable Skills and Experience

  • Experience working in non-clinical areas, including major capital and service maintenance.
  • Past involvement in procurement, including vendor assessment, evaluation, and implementation.
  • Proficiency in procurement and operational systems.
  • Project management knowledge and experience working in change management programs.

Benefits and Opportunities

  • Professional advancement opportunities through recognition and professional development.
  • Access to free resources for career progression, including LinkedIn Learning and the Ramsay Leadership Academy.
  • Ramsay Rewards program offering discounts at major retailers.
  • Employee wellbeing initiatives, including flexible working arrangements and access to confidential counselling services.
  • Opportunity to make a meaningful impact on the delivery of quality healthcare services.

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