Senior Settlement Professional

4 weeks ago


Collingwood Park, Queensland, Australia MiCare Full time

About the Role

MiCare is seeking a highly skilled Senior Settlement Worker to join our team. As a Senior Settlement Worker, you will play a critical role in equipping eligible clients to address their identified settlement needs.

Key Responsibilities

  • Employ a strength-based, client-centred, and trauma-informed approach to promote self-efficiency and agency.
  • Maintain up-to-date knowledge of mainstream service providers, referral processes, relevant legislation, and frameworks.
  • Deliver high-quality case management services, including low, medium, and high-intensity casework.
  • Meet identified community needs through groupwork initiatives.
  • Ensure the quality and safety of service delivery, contributing to continuous improvement activities that enhance best practice.
  • Maintain accurate data collection, client records, and contribute to financial oversight of programs and activities as required.

About You

  • Appropriate tertiary qualifications in Social Work or other relevant human/social sciences and/or equivalent demonstrated experience.
  • Demonstrated skills and experience in casework/case management, conducting needs assessments, developing and reviewing case plans, providing information, referral, advice, and case coordination.
  • Excellent relationship management and communication skills, including the ability to develop and maintain collaborative partnerships with individuals, communities, and key stakeholders.
  • National Police Check, Working With Children Check, and current driver's licence.
  • Evidence of current flu vaccination and COVID-19.

Why MiCare?

  • Family-friendly, work-life balance workplace.
  • Hybrid client-facing role.
  • Generous salary packaging benefits for the non-profit sector.
  • Rewarding and meaningful work.


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