Luxury Hotel Reservation Expert

2 days ago


Wentworth, Australia Accor Full time

Embark on a rewarding career with Sofitel Sydney Wentworth, where you will have the opportunity to provide exceptional customer service as a Reservations Sales Agent. Our hotel is committed to delivering an unforgettable luxury experience, blending French flair and Australian hospitality.

We've recently undergone a transformation, enhancing our facilities to deliver outstanding luxury service to our guests. As part of our dedicated Reservations team, you will be responsible for providing a luxurious booking experience, ensuring every guest feels valued and cared for.

  • You will provide efficient and professional service via phone and email, assisting guests with availability, room selection, and rates while promoting our services and special offers.
  • Craft tailor-made stays and memorable experiences that exceed our guests' expectations.
  • Process reservations and update guest profiles in a timely manner.
  • Multitask to meet deadlines and timeframes, ensuring seamless communication with our guests.
  • Foster a positive selling approach to maximize occupancy and rates.

To succeed in this role, you will require excellent organization and time management skills, strong communication skills, and a passion for delivering personalized customer service. Experience in a similar role is preferred, but not essential. We offer a competitive salary package, including industry benefits, progressive leave policies, and onsite perks.

**Estimated Salary:** $60,000 - $80,000 per annum, depending on experience. We are committed to Diversity & Inclusion, offering reasonable adjustments to support you throughout the recruitment process. If you share our passion for hospitality, innovation, and excellence, we encourage you to apply. Join us as a Reservations Sales Agent and contribute to the 'Rebirth of a Sydney Icon.'



  • Wentworth, Australia Accor Full time

    **Welcome to Sofitel Sydney Wentworth**We are seeking a highly skilled and motivated Reservations Sales Agent to join our dedicated team. As a key member of our Reservations team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and luxurious experience.**Key Responsibilities:**Provide efficient and professional...


  • Wentworth, Australia Accor Full time

    Unlock a World of LuxurySofitel Sydney Wentworth is seeking a talented Reservations Sales Agent to join our dedicated team. As a key ambassador for our hotel, you will provide exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Deliver outstanding customer service via phone and emailAssist guests with...


  • Wentworth, Australia Accor Full time

    Unlock a World of LuxurySofitel Sydney Wentworth is seeking a skilled Reservations Sales Agent to provide exceptional service to our guests. As a key member of our Reservations team, you will be responsible for:Delivering personalized booking experiences via phone and emailAssisting guests with availability, room selection, and rates while promoting our...


  • Wentworth, Australia Accor Full time

    Company DescriptionEmbark on a journey of Luxury and excellence with Sydney's iconic first International 5-star hotel. Sofitel Sydney Wenworth offers an unforgettable luxury escape, where guests discovers the perfect blend of the French Zest and Sofitel Luxury.We are currently undergoing a complete transformation and enhancing all the hotel facilities to...


  • Wentworth, Australia Accor Full time

    Company DescriptionEmbark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discovers the perfect blend of the French Zest and Sofitel luxury. We have recently undergone a complete transformation and enhanced all the hotel facilities...


  • Wentworth, Australia Accor Full time

    Accomplish Excellence in Reservations SalesSofitel Sydney Wentworth invites you to elevate your career in the hospitality industry as a Reservations Sales Agent. In this role, you will provide exceptional service to our guests, ensuring a seamless booking experience.Key Responsibilities:Deliver professional service to guests via phone and emailAssist guests...


  • Wentworth, Australia Accor Full time

    {"Job Title": "Reservations & Group Sales Agent", "Job Description": "Key ResponsibilitiesAssist with managing group bookings of 10 rooms or more that do not require catering (with the exception of breakfast and group dinner booking).Prepare group information sheets (group movements) and brief hotel stakeholders prior to arrival of group.Manage group...


  • Wentworth, Australia Accor Full time

    About Sofitel Sydney WentworthWe are an iconic 5-star hotel in Sydney, offering a luxurious escape with a blend of French elegance and excellence. Our recent transformation has enhanced our facilities to deliver an outstanding luxury service to our guests.As part of the "Rebirth of a Sydney Icon", we are seeking dedicated professionals to join our team and...


  • Wentworth, Australia Accor Full time

    Senior Hotel AccountantCompany OverviewSofitel Sydney Wentworth, a leading international 5-star hotel, is seeking a Senior Hotel Accountant to join its team. As part of our commitment to excellence, we are undergoing a transformation to enhance our luxury service and deliver an unforgettable experience for our guests.Estimated Salary: $80,000 - $110,000 per...


  • Wentworth, Australia Accor Full time

    Job Title: Head SommelierWe are seeking a highly skilled and experienced Head Sommelier to join our team at Sofitel Sydney Wentworth. As a key member of our beverage team, you will be responsible for developing and implementing a comprehensive wine program that aligns with our hotel's luxury standards.Key Responsibilities:Develop and launch a leading wine...


  • Wentworth, Australia Accor Full time

    About the RoleThe Sofitel Sydney Wentworth is undergoing a transformation, and we're seeking a talented Pastry Chef de Partie (Conference and Events) to join our team. As a key member of our culinary team, you will be responsible for crafting unique experiences where luxury reaches new heights.Key ResponsibilitiesMust have several years of experience working...


  • Wentworth, Australia Accor Full time

    Job Title: Reservations Sales AgentAbout the Role:As a Reservations Sales Agent, you will provide exceptional service to our guests by handling their inquiries, booking requests, and hospitality needs. You will be the face of our hotel, offering a personalized experience that reflects our commitment to luxury and excellence.Key Responsibilities:Respond to...


  • Wentworth, Australia Accor Full time

    Job Title: Luxury Pastry Chef for Conference and EventsJob Summary: We are seeking a talented Pastry Chef de Partie to join our Conference and Events team at Sofitel Sydney Wentworth. As a key member of our culinary team, you will be responsible for crafting exquisite pastries and desserts for our guests.Key Responsibilities:Prepare and present high-quality...


  • Wentworth, Australia Accor Full time

    Company DescriptionEmbark on a journey of luxury and excellence with Sydney's iconic first international 5-star hotel Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discover the perfect blend of the French Zest and Sofitel luxury.We are nearing the end of a complete transformation and enhancing all the hotel facilities to...

  • Luxury Ambassador

    2 months ago


    Wentworth, Australia Accor Full time

    Unlock a World of Luxury and ExcellenceSofitel Sydney Wentworth, a 5-star hotel, is seeking a talented Ambassador to join our team. As a luxury hotel, we offer an unforgettable experience, blending French zest and Sofitel luxury.We're undergoing a transformation, enhancing our facilities to deliver exceptional service to our guests. Scheduled to complete in...

  • Luxury Ambassador

    3 weeks ago


    Wentworth, Australia Accor Full time

    Job Title: Luxury AmbassadorJob Summary:We are seeking a Luxury Ambassador to join our team at Sofitel Sydney Wentworth. As a Luxury Ambassador, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key Responsibilities:Assist guests with queries and provide recommendations on dining...

  • Luxury Ambassador

    2 weeks ago


    Wentworth, Australia Accor Full time

    Key ResponsibilitiesWe are seeking an experienced and charismatic Luxury Ambassador to join our team at Sofitel Sydney Wentworth. The ideal candidate will be knowledgeable on What's On in Sydney and be able to provide assistance with dining experiences, tickets to a show, attraction to see or transportation. The selected candidate will connect with people...

  • Luxury Ambassador

    4 weeks ago


    Wentworth, Australia Accor Full time

    Embark on a journey of excellence with Sofitel Sydney Wentworth, where guests discover a perfect blend of French Zest and luxury.We are transforming our hotel facilities to deliver an outstanding luxury service to our guests. Our new experience will provide an all-encompassing entertainment, leisure, dining, conferencing, and unparalleled hospitality.We're...


  • Wentworth, Australia Accor Full time

    Company DescriptionEmbark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discovers the perfect blend of the French Zest and Sofitel luxury. We are nearing the end of a complete transformation and enhancing all the hotel facilities...


  • Wentworth, Australia Accor Full time

    At Sofitel Sydney Wentworth, we're seeking a talented Assistant Chief Concierge to join our luxury hotel team.This is an exciting opportunity to work in a fast-paced environment, assisting in managing our Concierge team and delivering exceptional guest experiences.As a key member of our team, you will be responsible for:Assisting in efficiently managing the...