Customer Service Coordinator
1 day ago
The Customer Service Coordinator is responsible for providing exceptional support to clients and colleagues alike. This role plays a crucial part in ensuring seamless administration and support activities across various teams.
Key Responsibilities- Deliver reliable administrative support to ensure timely completion of tasks and projects.
- Work collaboratively with colleagues to achieve best practice and consistent ways of working.
- Support positive communication, collaboration, and engagement across teams.
- Foster strong relationships with internal and external stakeholders.
- Demonstrate commitment to engaging with our organisation's mission and values.
- Prior experience in an administrative role or similar is highly desirable.
- Excellent telephone etiquette and communication skills are essential.
- Proven ability to engage with clients and customers over the phone in a professional manner.
- Strong organisational skills, including effective time management and prioritisation.
- Knowledge of relevant compliance requirements within the aged care sector.
- Demonstrated initiative, analytical, and problem-solving skills.
- Strong administrative and computer skills.
- Ability to work independently and as part of a team.
- Empathy and patience are essential qualities for this role.
- Demonstrated commitment to delivering exceptional customer service principles.
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Front Line Service Coordinator
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Customer Service Coordinator
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Customer Service Coordinator
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