Customer Journey Manager

About the RoleWe are seeking a highly skilled Senior Manager to lead our Customer Journey Transformation initiative. As a key member of our team, you will be responsible for driving the integration of our MarTech, AdTech, and marketing operations to deliver greater performance.Key ResponsibilitiesDevelop and deliver use cases for Martech to support program...

About the RoleWe are seeking a highly skilled Senior Manager to lead our Customer Journey Transformation initiative. As a key member of our team, you will be responsible for driving the integration of our MarTech, AdTech, and marketing operations to deliver greater performance.Key ResponsibilitiesDevelop and deliver use cases for Martech to support program...

At White Fox, we're on a mission to revolutionize the fashion industry with our cutting-edge online platform.As a CRM Coordinator, you'll play a crucial role in driving our customer journey management strategy, leveraging your expertise in segmentation, testing, and campaign execution.Key Responsibilities:Develop and implement targeted campaigns across...

We're seeking an exceptional Product Owner to join our dynamic team at ING Australia and embark on our digital transformation journey.As a Customer Journey Expert, you'll represent the voice of the customer, driving the development and execution of complex change initiatives in our Agile delivery environment.Key responsibilities include assisting in the...

At White Fox Boutique, we're seeking a highly skilled CRM Coordinator to join our team. As a key member of our marketing department, you'll be responsible for managing our email marketing campaigns, collaborating with external teams, and analyzing campaign results to identify actionable insights.Key Responsibilities:Develop and execute targeted campaigns...

We're seeking an experienced Senior Customer Journey Manager to join our Mortgages Tribe at ING Bank (Australia) Limited.The successful candidate will be responsible for leading process improvements and digitisation initiatives across the Mortgage originations process to improve time to decision and customer experience whilst reducing risk.Key...

White Fox is a globally recognised fashion brand loved by customers worldwide.Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.Key Responsibilities:Campaign Management: Collaborate with Marketing and external teams to set the Email...

We're seeking an exceptional Product Owner to join our dynamic team at ING Australia, as part of our exciting digital transformation journey.This role is a 12-month fixed-term contract and can be based in either Sydney or Wyong.As a Product Owner, you'll be responsible for assisting in the development and lifecycle of initiatives allocated to the KYC Tribe's...

Member Marketing Journey LeadHCF Australia is seeking a passionate and experienced professional to lead our Member Marketing Journey efforts. As a key member of our Marketing team, you will be responsible for developing and executing strategic plans to enhance the member experience and drive business growth.Key Responsibilities:Lead the development of...

Transform Patient OutcomesAs a Patient Journey Consultant at F. Hoffmann-La Roche Gruppe, you will play a critical role in bringing innovative solutions to patients in need. This commercial-ecosystem based role will cover the South West Sydney and ACT, and you will be responsible for partnering closely with stakeholders to uncover opportunities to transform...

About the Role:This role is focused on supporting consumers in their sleep health journey, providing needs-based solutions to help them achieve better sleep outcomes. As a key member of the Australian Consumer Care Centre team, you will be responsible for delivering exceptional customer experiences across various touchpoints, including phone, email, video...

The OpportunityEP Healthcare is seeking a Customer Marketing Manager to drive revenue growth and customer engagement through impactful marketing campaigns and customer journeys. Located in North Sydney, this role offers a unique blend of office and home working, with a fun and collaborative team environment. With a strong focus on innovation and growth, EP...

About the RoleThis is an exciting opportunity to join ResMed's Australian Consumer Care Centre team as a Sleep Health Journey Coach. In this role, you will be responsible for providing front-line support to new and existing consumers across Australia, helping them to achieve their sleep health goals.Key ResponsibilitiesProvide exceptional customer service...

Job Title: Senior Manager, Customer JourneysLendi Group is a leading provider of home loans and financial services, and we're seeking a highly skilled Senior Manager, Customer Journeys to join our team.About the RoleThe Senior Manager, Customer Journeys will be responsible for leading the development and execution of customer journey strategies across Lendi...

About the RoleWe are seeking a highly motivated and customer-focused individual to join our Australian Consumer Care Centre team as a Sleep Health Journey Specialist. In this role, you will play a critical part in helping our consumers achieve a better night's sleep through our sleep health product range.Key ResponsibilitiesCreate a gold-star consumer...

About the RoleWe are seeking a highly motivated and enthusiastic Assistant Store Manager to join our team at Bras N Things Bondi Junction Store.This is a full-time position working 38 hours/week across a Sunday-Thursday roster.Key ResponsibilitiesLead by example, creating memorable and empowering customer connectionsAssist in the training and development of...

About the RoleWe are seeking a highly motivated and enthusiastic Assistant Store Manager to join our team at Bras N Things Bondi Junction Store.This is a full-time position working 38 hours/week across a Sunday-Thursday roster.Key ResponsibilitiesLead by example, creating memorable and empowering customer connectionsAssist in the training and development of...

About the OpportunityWe are seeking a dedicated and exceptionally talented Customer Experience (CX) and Digital Channel Manager to spearhead our digital transformation journey. This pivotal role is focused on revolutionising how customers engage across all touchpoints – online and offline. You'll be at the forefront of an exciting challenge, driving...

About the Opportunity:We are seeking a dedicated and exceptionally talented Customer Experience (CX) and Digital Channel Manager for a game-changing transformation. This newly created role is pivotal to our client's digital transformation journey, focusing on revolutionising how customers engage across all touchpoints—online and offline. You'll be at the...

About the RoleWe are seeking a driven and enthusiastic Assistant Store Manager to join our team at our Bras N Things Bondi Junction Store.Key ResponsibilitiesLead by example by creating memorable, honest and empowering customer connectionsAssist in the training and development of your team to help deliver on store budgets and KPIsPrevious experience with the...