CRM Coordinator

3 weeks ago


Sydney, New South Wales, Australia White Fox Boutique Full time

At White Fox Boutique, we're seeking a highly skilled CRM Coordinator to join our team. As a key member of our marketing department, you'll be responsible for managing our email marketing campaigns, collaborating with external teams, and analyzing campaign results to identify actionable insights.

Key Responsibilities:

  • Develop and execute targeted campaigns through SMS, push notifications, and in-app messaging to reach customers across various channels.
  • Collaborate with our ecomm team to analyze campaign results and identify opportunities for improvement.
  • Support our White Fox Loyalty Club strategies, manage email and messaging programs, and optimize campaigns based on insights.
  • Liaise with external companies on tasks and ensure timely project delivery.

Requirements:

  • 1-2 years of experience in a CRM/Loyalty role with a proven track record in customer journey management, segmentation, and testing strategies.
  • Strong project management and collaboration skills.
  • Experience with Salesforce CRM preferred.
  • Excellent analytical and reporting skills, with the ability to turn data into actionable insights.

What We Offer:

  • Brand new offices with an onsite gym.
  • A fun and collaborative team culture.
  • Generous monthly clothing allowance and ongoing discounts.
  • Fun events throughout the year.
  • EAP for all employees.

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