Performance Enhancement and Capacity Building Specialist

23 hours ago

Dubbo, New South Wales, Australia beBeeCapacity Full time $80,000 - $100,000
Job Title: Performance Enhancement and Capacity Building Specialist

As a Performance Enhancement and Capacity Building Specialist, you will play a pivotal role in strengthening service delivery and enhancing team capability within multiple sites. This position is ideal for individuals with strong performance track records, leadership skills, and operational acumen.


Key Responsibilities:
  • Support Area Managers in identifying and addressing regional performance gaps.
  • Upskill and mentor teams to build capability and promote best practice.
  • Review compliance obligations and assist in internal auditing processes.
  • Drive accountability and achievement of performance metrics in line with contract benchmarks.
  • Support the onboarding and induction of new team members.
  • Collaborate with leaders on data analysis and contribute to performance strategy.
  • Promote a culture of continuous improvement and operational excellence.
  • Maintain and develop strong knowledge of program requirements and internal procedures.

Required Skills and Qualifications:
  • Minimum qualification at VET Diploma/Advanced Diploma/Associate Degree level or equivalent experience.
  • Minimum 2 years' experience in a frontline or leadership role within Employment Services.
  • Current driver's licence and access to reliable transport as some travel between sites is required.
  • Demonstrated history of achieving performance outcomes.

Benefits:
  • Performance bonus scheme based on meeting benchmarks.
  • Birthday leave - celebrate your special day with a paid day off every year.
  • Additional leave - enjoy an extra week off each year after 3 years of service.
  • Ongoing learning and development - access programs & study assistance to grow your skills and career.
  • Recognition that means something - be celebrated through monthly awards and our annual team awards program.

Diversity and Inclusion:

We strive to create a culturally safe environment which allows people to feel supported in their identity and culture. We celebrate diversity and welcome applications from people of all backgrounds including Aboriginal & Torres Strait Islander peoples, individuals with disabilities, people with lived experience, individuals from LGBTIQA+ communities, and those from culturally and linguistically diverse backgrounds.

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