Senior Claim Resolution Specialist
3 days ago
In this role, you will serve as the primary point of contact for individuals facing property damage, tenant issues or financial loss.
Job DetailsThis position is responsible for managing claims from start to finish, ensuring a smooth and fair process for all parties involved.
Key Responsibilities:- Oversee the entire claim lifecycle, providing regular updates and outcomes to customers.
- Deliver exceptional service by being a trusted advisor and calm voice for clients during challenging times.
- Collaborate across departments to work closely with assessors, trades, and external partners to achieve the best possible outcomes.
- Apply policies and procedures with fairness, efficiency, and empathy.
- Drive continuous improvement by sharing ideas and feedback – fresh perspectives are highly valued.
The impact of your work will be significant, helping people navigate complex situations with confidence and compassion.
We offer a competitive compensation package, including a salary and excellent leave entitlements.
A flexible working arrangement allows you to work from home or in the office.
Staff discounts on Suncorp Insurance Brands and other retailers are available.
Opportunities for career growth and development are plentiful.
We celebrate diversity and inclusion, welcoming all voices at our organization.
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Adelaide, South Australia Suncorp Group Full timeSenior Claims Specialist – High Value and Complex Claims Join to apply for the Senior Claims Specialist – High Value and Complex Claims role at Suncorp Group. We're seeking a Senior Claims Specialist for a 12-month contract to manage a portfolio of high-value and complex Specialty claims, including professional indemnity, injury, and property...
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