Information Technology Service Support Specialist

8 hours ago

Townsville, Queensland, Australia beBeeIT Full time $50,000 - $75,000
Service Desk Professional Opportunity

This role involves providing technical support to customers through various channels.

Key Responsibilities
  • Address customer inquiries and resolve issues in a timely, professional manner.
  • Document all interactions with customers utilizing our ticketing system.
  • Collaborate with internal teams to resolve complex issues.
Requirements
  • Degree in Information Technology or related field.
  • Excellent communication and problem-solving skills.
  • Experience in a service desk environment is advantageous.
Benefits
  • A dynamic work environment that fosters growth and development.
  • Ongoing training and skill enhancement opportunities.
  • A competitive compensation package including benefits.

As a service desk professional, you will have the opportunity to work in a collaborative team environment and contribute to the success of our organization by delivering exceptional customer service and support.

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