Excellent Customer Service Manager Wanted
1 week ago
About the Role
We are seeking a talented and experienced individual to join our team as an Assistant Retail Store Manager. This is an excellent opportunity to support the Store Manager in delivering exceptional customer service and driving sales growth in our new Vic Gardens store.
The ideal candidate will have strong leadership skills, experience in retail management, and a passion for fashion and customer service. They will be responsible for supporting the Store Manager in achieving sales targets, training and developing their team, and ensuring the store is well-organized and welcoming.
In this role, you will also assist with stock control, visual merchandising, and creating a positive and motivating environment for your team. If you have a passion for retail, leadership, and providing great customer service, we want to hear from you
A Day in the Life
- SUPPORT THE STORE MANAGER IN ACHIEVING SALES TARGETS AND MAINTAINING A CUSTOMER-FIRST STORE ATMOSPHERE
- HELP TRAIN AND DEVELOP YOUR TEAM TO ENHANCE THEIR PERFORMANCE AND GROWTH
- ASSIST WITH STOCK CONTROL, VISUAL MERCHANDISING, AND ENSURING THE STORE STAYS ORGANIZED AND WELCOMING
- CONTRIBUTE TO CREATING A POSITIVE, MOTIVATING ENVIRONMENT FOR YOUR TEAM
- HELP MANAGE ROSTERS AND ENSURE THE STORE IS PROPERLY STAFFED DURING PEAK TRADING TIMES
What You'll Bring
- EXPERIENCE IN RETAIL, WITH LEADERSHIP OR SUPERVISORY EXPERIENCE
- PASSION FOR FASHION AND PROVIDING GREAT CUSTOMER SERVICE
- ABILITY TO SUPPORT SALES TARGETS AND KPIs AND HELP YOUR TEAM ACHIEVE SUCCESS
- VISUAL MERCHANDISING EXPERIENCE PREFERRED BUT NOT ESSENTIAL
- EXPERIENCE IN A HIGH STOCK VOLUME BUSINESS IS A BONUS
- STRONG ORGANIZATIONAL SKILLS AND THE ABILITY TO MULTITASK
What We Offer
- COMPETITIVE HOURLY RATE WITH PENALTY RATES FOR EVENINGS, WEEKENDS, AND PUBLIC HOLIDAY SHIFTS
- 50% OFF PETER ALEXANDER PRODUCTS
- OPPORTUNITIES FOR CAREER DEVELOPMENT AND INTERNAL TRAINING PROGRAMS
- A STRUCTURED 3-MONTH ASSISTANT STORE MANAGER TRAINING PLAN
- FLEXIBLE ROSTERS TO SUPPORT A WORK-LIFE BALANCE
- EMPLOYEE ASSISTANCE PROGRAM FOR YOUR WELL-BEING
About Us
We are a leading retailer of luxurious sleepwear and loungewear, committed to bringing joy to our customers through our products and services. With a global presence and a new store recently opened in the UK, we offer opportunities for career growth and development.
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