Store Operations Manager

3 weeks ago


Townsville, Queensland, Australia Coles Full time

Unlock Your Potential in Liquor Retail

As an Assistant Store Manager at Coles, you'll play a key role in leading our store teams and delivering an exceptional customer experience. With a passion for liquor and a drive to succeed, you'll help us grow our business and connect with our customers on a deeper level.

About the Role

We're looking for a talented individual with experience in fast-paced retail, hospitality, or customer-facing environments. You'll have a strong background in leadership development, with a focus on building high-performing teams and driving sales growth. Your excellent communication and interpersonal skills will enable you to effectively manage relationships with store staff, suppliers, and customers.

Your Key Responsibilities

  • Lead and develop a high-performing store team, focusing on sales growth, customer satisfaction, and operational excellence.
  • Manage inventory, stock control, and visual merchandising to maximize sales and minimize waste.
  • Develop and implement strategic plans to drive sales growth, customer engagement, and team performance.
  • Build and maintain strong relationships with suppliers, store staff, and customers to ensure seamless operations and excellent customer service.
  • Contribute to the development of our liquor knowledge and skills through training and development programs.

About You

  • You have a proven track record in fast-paced retail, hospitality, or customer-facing environments, with experience in leadership development and team management.
  • You possess excellent communication and interpersonal skills, with the ability to build strong relationships with store staff, suppliers, and customers.
  • You have a strong background in sales growth, customer satisfaction, and operational excellence, with a focus on building high-performing teams.
  • You are passionate about liquor and have a drive to succeed in a dynamic retail environment.

What's in it for You?

  • Personal and Professional Growth: Develop your skills and knowledge in liquor retail, with opportunities for career advancement and leadership development.
  • Competitive Salary and Benefits: Enjoy a competitive salary and benefits package, including a 5% discount on supermarket and liquor purchases, paid parental leave, and opportunities for share ownership.
  • Recognition and Rewards: Receive recognition and rewards for your achievements, with opportunities to accumulate points for exciting gifts and electronic gift cards.
  • Product Exposure: Step up your liquor knowledge through our learning modules, with exclusive product discounts and giveaways (freebies) to team members and regular in-store supplier visits and tastings.
  • Opportunities for Learning and Development: Discover and explore a variety of career development programs and job-specific training, with a focus on building your skills and knowledge in liquor retail.

About Coles

Coles is a leading Australian retailer, committed to creating a workplace that is inclusive, respectful, and safe for all employees. We're passionate about connecting with our customers, building strong relationships with our suppliers, and delivering exceptional customer experiences.

How to Apply

Apply now and take the first step towards a rewarding career in liquor retail with Coles. We're committed to equal employment opportunities and welcome applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.



  • Townsville, Queensland, Australia LORNA JANE Full time

    Leadership Opportunity at Lorna Jane Domain Townsville StoreWe are seeking an experienced Store Leader to oversee the customer experience, people development, merchandising, and operational functions of our store.As a key member of our team, you will be responsible for driving sales, providing excellent customer service, and ensuring seamless store...


  • Townsville, Queensland, Australia Frontline Recruitment Full time

    About the CompanyFrontline Recruitment is a leading recruitment agency in Australia, specializing in retail and consumer products management. With years of experience in matching top talent with the right job opportunities, we continue to be a trusted advisor to home renovators, commercial clients, and professional tradespeople.About the RoleWe are seeking...


  • Townsville, Queensland, Australia Forever New Full time

    **Overview of Forever New**Forever New is a dynamic and innovative Australian clothing brand with a global presence.As one of our Store Managers, you will play a key role in driving sales and achieving targets in our Brisbane Airport DFO store.Salary: $80,000 - $100,000 per yearJob Description:We are seeking an experienced Retail Store Operations Manager to...


  • Townsville, Queensland, Australia Prices Plus Full time

    About Prices PlusWe are a family-owned discount variety retailer with over 35 years of history, operating in QLD and NSW. Our mission is to provide high-standard customer services, a safe environment for our employees and clients, and a great place to work.Job OverviewThe Regional Store Operations Leader will be based in far North Queensland, supporting up...


  • Townsville, Queensland, Australia Frontline Recruitment Full time

    Job OverviewThe Assistant Store Manager role at Frontline Recruitment is an excellent opportunity for experienced retail professionals to take on a leadership position and drive sales, KPIs, and team development within their store. This dynamic role requires an autonomous and proactive leader who can create brand awareness among commercial, residential, and...

  • Retail Store Manager

    1 month ago


    Townsville, Queensland, Australia Frontline Retail Regional QLD & NT Full time

    About the RoleWe are seeking an experienced and passionate Store Manager to join our continued success story at Frontline Retail Regional QLD & NT. As a key member of our sales team, you will have the ability to lead a team of professional salespeople, deliver a high level of customer service, drive sales, store performance, and oversee the showrooms'...


  • Townsville, Queensland, Australia LORNA JANE Full time

    Role SummaryWe are seeking an experienced and skilled Senior Retail Store Manager to lead our team at Lorna Jane Domain Townsville store. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and inspiring their team to achieve success.About the RoleThis Senior Retail Store Manager role will be...

  • Store Manager

    3 weeks ago


    Townsville, Queensland, Australia Frontline Recruitment Full time

    We are seeking a Store Manager with a passion for delivering exceptional customer experiences and inspiring their team daily. The ideal candidate will be responsible for leading from the front on the shop floor, ensuring that the brand's visual merchandising and customer service standards are being maintained by the team. With opportunities for career...


  • Townsville, Queensland, Australia Prices Plus Full time

    About the RoleThe Retail Support Manager will be based in far North Queensland, supporting up to 15 regional stores with around 150 employees: Bowen, Charters Towers, Tully, Ingham, Willows, Ayr Hermit Park and Woodlands to name a few.Reporting to the operations manager, the key responsibilities of this role shall include, but not be limited to:Store...


  • Townsville, Queensland, Australia Prices Plus Full time

    About the RoleThe Retail Support Manager will be based in far North Queensland, supporting up to 15 regional stores with around 150 employees. This role reports to the Operations Manager and is responsible for ensuring all stores are ready and open for business every day with high standards of visual merchandising and store appearance.The key...

  • Store Manager Leader

    2 weeks ago


    Townsville, Queensland, Australia Frontline Recruitment Full time

    About the RoleWe are seeking a Store Manager to lead our team and deliver exceptional customer service. The ideal candidate will have a passion for coaching and developing a sales team, with a focus on maintaining high visual merchandising and customer service standards.The Store Manager will be responsible for daily administration tasks, reporting, and...


  • Townsville, Queensland, Australia The Just Group Full time

    About the Store Management RoleAs an Assistant Retail Store Manager with The Just Group, you will work alongside the Store Manager to drive sales and deliver exceptional customer experiences in our Dotti store in Townsville. This part-time position requires availability on weekends, late nights, and public holidays.What We OfferOpportunity to join our Future...


  • Townsville, Queensland, Australia Frontline Retail Regional QLD & NT Full time

    About the RoleWe are seeking an experienced Store Manager to lead our team of professional salespeople in a dynamic and established furniture retail brand. As a Store Manager, you will be responsible for delivering exceptional customer service, driving sales, and developing a high-performing team.Key ResponsibilitiesLead a team of salespeople to achieve...


  • Townsville, Queensland, Australia Total Tools Full time

    Job SummaryTotal Tools is seeking an experienced Assistant Store Manager to join our team. As a key member of our store leadership, you will be responsible for supporting the Store Manager to lead a successful store team.Main Responsibilities:Coaching and developing team members to ensure a successful store cultureEnsuring the health and safety of all team...


  • Townsville, Queensland, Australia PEOPLE EQUITY Full time

    Senior Store Manager OpportunityTotal Tools is a leading retailer in the hardware and tool category, with a strong presence in prime locations. We are seeking a talented and experienced Senior Store Manager to lead our iconic Townsville store.The successful candidate will be responsible for driving sales, building customer relationships, and managing store...


  • Townsville, Queensland, Australia Smiggle Full time

    The Just Group, a leading Australian retail success story, is seeking Retail Store Managers to join their expanding teams in Townsville. With over 1200 stores across Australia, New Zealand, Singapore, Malaysia, the United Kingdom, and the Republic of Ireland, we offer a dynamic and exciting work environment.About the Role:As a Retail Store Manager at The...


  • Townsville, Queensland, Australia Frontline Retail Regional QLD & NT Full time

    About the RoleWe are seeking an experienced Retail Area Manager to oversee 15 high-performing Regional Queensland stores. As a key member of our leadership team, you will be responsible for managing store operations, driving sales growth, and developing a high-performing team.Key Responsibilities:Manage store operations, including inventory management,...


  • Townsville, Queensland, Australia Total Tools Full time

    About the Role:Total Tools is seeking a highly skilled and motivated Assistant Store Manager to join our team. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in leading a successful store team.Key Responsibilities:Coaching and developing team members to ensure a successful store cultureEnsuring the...


  • Townsville, Queensland, Australia Coles Full time

    About the RoleAs an Assistant Store Manager at First Choice Liquor Market, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. Your role will involve working closely with the Store Manager to maintain a high-performing store environment, driving sales growth and ensuring seamless day-to-day operations.Key...

  • Store Manager

    4 weeks ago


    Townsville, Queensland, Australia Frontline Retail Regional QLD & NT Full time

    About the Role:As the Store Manager, you will be responsible for the success of overseeing the performance of this established Townsville store. You must lead by example and show passion and enthusiasm with the ability to coach the upcoming retail talent in your management team and stores.About You:You will have a true passion for high-end quality service...