Regional Store Operations Leader

4 days ago


Townsville, Queensland, Australia Prices Plus Full time
About Prices Plus

We are a family-owned discount variety retailer with over 35 years of history, operating in QLD and NSW. Our mission is to provide high-standard customer services, a safe environment for our employees and clients, and a great place to work.

Job Overview

The Regional Store Operations Leader will be based in far North Queensland, supporting up to 15 regional stores with around 150 employees. The role requires ensuring all stores are ready and open for business every day with high standards of visual merchandising and store appearance.

Key Responsibilities
  • Certify team members provide service excellence to internal and external stakeholders, training all teams within our customer service guidelines.
  • Ensure store managers perform daily administration procedures accurately, including completing all required reports and/or paperwork as per company guidelines.
  • Recruit, train, lead, and engage the team by providing structured feedback and coaching to develop people with a clear vision and goals.
  • Monitor the management of stock for all stores to minimise shrinkage and improve accuracy within our systems, including cycle counts and adherence to correct processing procedures.
Benefits

As a Regional Store Operations Leader at Prices Plus, you can expect:

  • An attractive salary package with an above award rate, travel, and public holiday allowance, rotated roster prioritising work-life balance.
  • Car, iPad, credit card, and training provided.
  • A comprehensive employee assistance program (EAP).
  • Paid volunteer services to the community.
  • Ongoing personal and professional development opportunities.

Our company values diversity and inclusion in the workplace. We believe our customers are the reason we exist, and our people are our greatest asset.

Skill Requirements

To succeed in this role, you will have:

  • Previous experience as an area or multi-site manager, dealing with the daily operation of a high-volume retail store in a fast-paced environment, and management of managers and their teams.
  • Well-developed interpersonal and communication skills, with a resilient and confident profile interacting and motivating people.
  • Previous experience with high standards of visual merchandising and stock management.
  • Understanding of human resources, payroll, and collective agreements/awards, managing time, rosters, and people's performance coming from multiple stores.
Location and Salary

This role is based in far North Queensland. The estimated salary for this position is $95,000 - $110,000 per annum, depending on experience.



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