Claiming Officer

5 days ago


Bella Vista, New South Wales, Australia Kincare Full time
About the Role

We are seeking a skilled Claiming Officer to join our Finance department, specifically within the Claiming and Collections team. In this role, you will be responsible for managing Home Care Package subsidy claiming, working closely with experienced colleagues to validate monthly claims, verify remittances, and analyse claims data. You will also liaise with government departments to resolve claim discrepancies and provide support to our elderly customers and their families.

Key Responsibilities
  • Validation of monthly claims
  • Verification of remittances and complex Excel reconciliations
  • Analysis of monthly claims and posting adjustments as needed
  • Liaising with government departments to resolve claim discrepancies
  • Providing support to customers and their families
About You

We are looking for a candidate with:

  • Tertiary qualifications
  • Experience working with Aged Care/Home Care Packages (desirable but not essential)
  • Intermediate to advanced Excel skills
  • Knowledge of Visual Basic (preferred but not essential)
  • Good working knowledge of large ERP systems such as Salesforce
  • Ability to meet strict deadlines
  • Strong organisation and analytical skills
  • Ability to build strong internal relationships and work independently
About KinCare

Kincare is a 30-year-old company dedicated to supporting older Australians to live independently. We are committed to improving the quality of life and health & well-being for our customers through tailored in-home care services. We offer a dynamic and supportive work environment, with opportunities for growth and development.

We believe in work-life balance and flexibility, and offer a range of benefits to support our employees' well-being. Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.


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