Claims - Kincare

About the role:

We are currently seeking a Claiming Officer to join our Claiming and Collections team within the Finance department. In this role, you'll work alongside experienced Claiming Officers, managing Home Care Package subsidy claiming. Your key responsibilities will include validation of the monthly claim, verifying remittances (involving some complex Excel reconciliations), analysing monthly claims, and posting any adjustments needed. You'll also have the chance to liaise with relevant government departments to resolve claim discrepancies and assist our elderly customers and/or their next of kin in understanding statements, invoices, etc.. Some general administrative functions for Accounts Receivables will also be part of your responsibilities.

But here's the exciting part – you won't be on your own. You'll have the support of a seasoned team to guide you. This role isn't just about what you bring to the table now; it's about the opportunity to develop and implement enhancements to our processes, reduce risk, and optimise results. Plus, you'll get to grow your knowledge of the Aged Care industry.

This is a hybrid role, working from our Bella Vista office 1 day per week (Tuesday) and the rest of the week from home. The role may sometimes require attendance on additional days in the week. Reasonable notice will be provided.

If you're eager to learn, open to mentorship, and ready to take your first steps in this dynamic field, we encourage you to apply.

About you:

• Tertiary qualifications
• Experience working with Aged Care/Home Care Packages - highly desirable but not essential
• Intermediate to advanced Excel skills
• Knowledge of Visual Basic - preferred but not essential
• Good working knowledge of large ERP systems such as Salesforce
• Ability to meet strict deadlines
• Strong organisation and analytical skills
• Ability to build strong internal relationships including working within a multidisciplinary team
• Ability to work independently and proactively, identifying issues and potential solutions

About KinCare:

Our vision is to enable elderly Australians to remain living safely in their homes for as long as they wish by providing them with the care and support they need. For over 30 years we’ve been putting our customers at the heart of everything we do and empowering them to live the life they choose.

What truly sets KinCare apart is our people. Joining our team means embarking on a journey where you'll be continually inspired and challenged. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career.

As a family-oriented company, we prioritise work-life balance, offering flexibility to ensure our team members thrive personally and professionally.

If this sounds like the role and workplace for you, apply now

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.

For more information, visit www.kincare.com.au or contact our Talent team at talent@kincare.com.au. Kindly note that we do not accept applications via email.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.