Service Excellence Director

2 weeks ago

Gosnells, Australia beBeeLeadership Full time $95,000 - $130,000
Job Overview

The Fresh Service Manager plays a crucial role in delivering exceptional customer experiences and overseeing departments within the organization.

Key Responsibilities
  • Lead a team to consistently meet quality, hygiene, and availability standards across all hours of the day for customers.
  • Engage and model ways to delight customers through everyday interactions - Acknowledge, Care & Thank.
  • Maintain safety as a top priority for the team and customers by following correct processes.
  • Provide leadership support to the team on a daily basis.
  • Collaborate with others to achieve outstanding outcomes and expand knowledge.
Personal Growth Opportunities
  • Grow professionally through our Stores Leadership Pathway, acquiring foundational skills through experience and learning.
  • Balance personal life and career goals with flexible work arrangements.
  • Access workplace support, including 24/7 access to the Sonder App for employees and their families.

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