Store Manager

6 days ago


Melbourne, Victoria, Australia Pillow Talk Australia Full time
Job Description

Store Manager Role at Pillow Talk Australia

We are seeking an experienced and motivated Store Manager to join our team at Pillow Talk Australia. As a Store Manager, you will be responsible for leading a high-performing team and driving the operational and sales performance of your store.

Key Responsibilities:
  • Leadership and Team Management: Partner with the Assistant Store Manager to lead the team and drive sales performance.
  • Operational Excellence: Review store and team member performance on a regular basis and collaborate with the Assistant Store Manager to formulate and execute action plans.
  • Customer Experience: Create highly personalized experiences for customers and employees alike, ensuring high engagement, enviable culture, and sustainable revenue growth.
  • Brand Ambassador: Coach your team in the art of communicating our brand story, evoking in-store passion and brand loyalty with team members and customers alike.
  • Inventory Management: Demonstrate operational agility with a strong inventory management capability.
Requirements:
  • Commercial Experience: Experience in a commercial, customer-centric store leadership role in a busy retail environment.
  • Leadership Skills: Proven track record of leading teams to consistent achievement of revenue targets.
  • Operational Skills: Operational agility with a strong inventory management capability.
  • Fashion Knowledge: Fashion or trend-oriented with strengths in visual display and stock presentation.
  • Sales Skills: Consultative selling experience with proven ability to train and coach in the art of consultative selling.
  • Entrepreneurial Spirit: Entrepreneurial spirit with a track record of creating and implementing ideas to improve store trade.
  • Delegation Skills: Strong delegation and ability to optimize your team's productivity.
What We Offer:
  • Competitive Salary: $66,000 plus super, and generous monthly performance incentives (circa $10k pa).
  • Store Discount: 60% store discount after qualifying period – T&C's apply.
  • Free Parking: Free onsite parking.
  • Culture: Warm, friendly, and supportive work environment.
  • Team: Passionate and knowledgeable team.
  • Products: On-trend, high-quality products that make 'selling' a true pleasure.
  • Values: Family values and a culture of inclusivity and belonging.

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