Business Development Manager

5 days ago


Hobart, Tasmania, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time
About the Role

We are seeking an experienced Assistant Manager to join our Emerging Corporate Team in Australia. As a key member of our team, you will play a critical role in maintaining and growing our customer base.

Your primary responsibility will be to partner with a Relationship Manager to support a portfolio of Diversified customers in all aspects of customer service, compliance, processes, system, and governance.

Key Responsibilities
  • Maintain a well-managed portfolio compliant with all relevant policies and procedures.
  • Maintain control of workflows across all compliance and customer fulfilment processes.
  • Act in the best interest of the customer and apply a customer-centric approach.
  • Proactively develop and maintain a detailed understanding of customer business and financial needs.
  • Provide appropriate solutions towards account maintenance and simple customer requests.
  • Support the management of a portfolio of Diversified Industries customers.
  • Collaborate with Product Partners and other stakeholders to fulfil customer needs.
  • Engage diversified teams when required.
Requirements

To succeed in this role, you will ideally bring:

  • Data analysis skills, including collecting, profiling, and analysing data to inform business decisions and deliver customer solutions.
  • Credit analysis skills, including assessing a customer's ability to fulfill their credit obligations.
  • Fulfilment skills, including the end-to-end execution of processes to achieve customer or end-user outcomes.
  • Relationship management skills, including building, maintaining, and influencing relationships to achieve mutually beneficial outcomes.
About Us

At ANZ, we're shaping a world where people and communities thrive. We're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.



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