
Chief Guest Experience Manager
1 week ago
As a dedicated and detail-oriented individual, we are seeking an experienced Property Coordinator to join our team. This exciting opportunity will see you play a vital role in overseeing the day-to-day operations of our properties, ensuring they are always guest ready and delivering exceptional service.
Key Responsibilities:
- Manage guest enquiries and check ins/outs, providing a warm welcome and ensuring guests have a seamless and enjoyable stay.
- Coordinate regular maintenance and repairs to guarantee everything is in top condition, including basic tasks such as globe changes and tightening loose items.
- Oversee our cleaning team and ensure properties are thoroughly cleaned and prepared between guests' stays, adhering to high standards.
- Address any issues or concerns promptly and professionally, striving for solutions that exceed guest expectations.
- Provide guests with local recommendations and insider tips to enhance their experience.
Requirements:
- Previous experience in property management or accommodation hospitality is highly desirable.
- Strong organizational and multitasking skills are essential.
- Excellent communication and interpersonal skills are required.
- Proficiency in using property management software and online booking platforms is necessary.
- A keen eye for detail and commitment to maintaining high standards are imperative.
- Ability to work flexible hours, including weekends, evenings, and holidays if necessary.
- A valid driver's license and access to a reliable car are also required.
We Offer:
- Competitive hourly rate.
- Flexible work hours.
- Opportunities for professional growth and development.
- A supportive and dynamic team environment.
- The chance to work in Fremantle, a vibrant and picturesque location.
Remuneration: AU$, Min: 60,000 Max: 80,000 per year, AUD
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