
Premium Guest Experience Manager
7 days ago
Lucky North VIP Supervisors are highly motivated and experienced professionals who lead by example, driving the success of our guest-focused department. As a key member of the team, you will be responsible for organizing, developing, and motivating team members to provide exceptional service.
Key Responsibilities:
- Ensure team members receive comprehensive training and development opportunities.
- Monitor guest behavior, resolve conflicts effectively, and take proactive measures to maintain a positive atmosphere.
- Issue free play credits and match and play offers to enhance the guest experience.
- Implement promotions and promotional materials on time to drive revenue growth.
- Provide exceptional support to guests with reservations for dining, accommodations, attractions, transportation, travel, and events.
Requirements:
- A minimum of 2 years of experience in a casino or customer service role.
- Hold certificates in Responsible Service of Alcohol, Responsible Service of Gambling, and Casino Operative's Licence.
- Demonstrate knowledge of anti-money laundering, responsible gambling, and responsible alcohol service practices.
- Possess excellent communication, numeracy, literacy, organization, and presentation skills.
- Be proficient in computer software, including Microsoft Office, databases, and player tracking systems.
What We Offer:
- A dynamic and fast-paced work environment that fosters career growth and development.
- Access to extensive training resources through our global network.
- Competitive benefits package, including complimentary meals per shift, free parking, and discounts on spa treatments, dining, and accommodation.
Location: Darwin - a tropical paradise with year-round summer weather, surrounded by beautiful National Parks for outdoor activities like hiking, camping, or fishing.
Work Environment: A vibrant casino resort set amidst 30 acres of lush tropical gardens, just minutes from the CBD.
Team Culture: Our focus is on building a collaborative team that thrives on mutual respect and shared goals.
-
Guest Experience Manager
7 days ago
Australia Buller Ski Lifts Full time**Location**Mt Buller**Department**Mountain Operations**Type**Seasonal**Description**Our team is passionate about our mountain and our community. If you thrive on the satisfaction of great customer care, being on the ball, being on time, are ready for a life-changing challenge and the chance to be part of a power-team - let's talk Mt Buller promises an...
-
Australia Clearcompany Full timeRaise the Bar on the Coast – Lead a Flagship Drinks Program with Room to InnovateSome venues serve drinks. A few define the standard. This is one of those rare opportunities. A high-profile venue on the Central Coast with a bold vision, serious backing, and strong local interest is seeking a standout Bar Manager to lead its premium beverage operation. With...
-
Assistant Manager, Guest Experience
7 days ago
Australia Lululemon Full timeWho We Arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits.Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.We owe our success to our innovative product, emphasis on...
-
Hotel Guest Experience Manager
7 days ago
Australia beBeeCustomer Full time $70,000 - $85,000Guest Service Supervisor">In this role, you will be responsible for leading by example and promoting a positive work culture within the hotel operations team.As a key member of our staff, you will be responsible for making decisions regarding guest concerns and taking responsibility for resolving problems in a professional and efficient manner.Key...
-
Guest Experience Specialist
7 days ago
Australia beBeeGuestFocused Full time $70,000 - $95,000Front Office Supervisor Job Description">The Front Office Supervisor plays a crucial role in crafting exceptional guest experiences.This key position demands warmth, creativity, and passion to bring every interaction to life, ensuring each stay is comfortable, memorable, and uniquely tailored to the guest's preferences.About the Role:Greet guests warmly and...
-
Luxury Guest Experience Manager
5 days ago
Australia beBeeAmbassador Full time $40,000 - $60,000Paradise AmbassadorA peaceful haven awaits as a Room Attendant at our resort, nestled within a picturesque salt-water lagoon. Self-contained apartments offer the perfect blend of tranquility and adventure.As a crucial member of our Housekeeping team, you will ensure that every guest room is immaculate, paying close attention to detail. Your role extends...
-
Skilled Guest Experience Manager
7 days ago
Australia beBeeHospitality Full time $19,200 - $26,400Dynamic Hospitality ProfessionalWe are seeking a skilled hospitality professional to deliver exceptional guest experiences.About the RoleThe Concierge will be critical to the smooth day-to-day running of our growing site portfolio. You will be responsible for delivering first-class member and client experiences.Key ResponsibilitiesCreate a welcoming...
-
Guest Experience Ambassador
6 days ago
Australia beBeeFrontDesk Full time $37,000 - $58,720We are seeking friendly and professional individuals to join our front-of-house team.This role is crucial in creating a peaceful and welcoming experience for every guest.You will be the first face our clients see and ensure smooth check-ins, guide guests to their treatments, and maintain the beauty of our space.Key duties include:- Greeting clients and...
-
Guest Experience Specialist
7 days ago
Australia beBeeCustomerService Part time $55,000 - $90,000We are seeking a highly skilled professional to provide exceptional guest experiences.Your Key Responsibilities:Deliver warm and welcoming interactions with guestsAcknowledge IHG Rewards Club members and returning guests in person or over the phoneProcess transactions and payments for guest bookings efficientlyE nsure seamless check-in and check-out...
-
Guest Experience
1 week ago
Australia INGENIA COMMUNITIES Full time $70,000 - $120,000 per yearApplyShareJob descriptionPosted Monday, 8 September 2025, 9:00 amBe Part of Something Bigger at IngeniaAt Ingenia, we're not just building communities, we're creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we're all about making life better, brighter, and more connected.We're a...