Chief Business Connection Specialist

3 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $100,000
Job Description

We differentiate ourselves by blending a fun, collaborative work environment with an unwavering commitment to delivering exceptional results for our clients.

Our Business Solutions Advisors play a pivotal role in empowering our clients' telecommunications services. To that end, we offer comprehensive training and development programs designed to help our team members excel in customer service and B2B sales. We're currently expanding our team and seeking driven, people-focused individuals to join us as Business Solutions Advisors (B2B Sales). If you possess excellent communication skills, enjoy problem-solving, and take pride in crafting seamless customer experiences, this could be the perfect opportunity to launch your career in the telecom and business sales industry.

In this Business Solutions Advisor role, you'll serve as the primary point of contact for customers beginning their journey with our company. Your responsibilities will extend beyond explaining products; you'll be responsible for delivering top-notch customer service and supporting customers throughout the full sales and enrollment process.

Business Solutions Advisor (B2B Sales) Responsibilities:

  • Provide warm, professional customer service to new business clients, ensuring they feel welcome and informed when directly interacting with them regarding their business connectivity needs
  • Guide customers through the enrollment process for our internet, phone, and streaming services, and process their sales orders firsthand
  • Answer questions confidently and recommend tailored sales solutions based on customer needs
  • Support the sales process by identifying opportunities to upsell or cross-sell relevant services
  • Troubleshoot minor issues to ensure a seamless onboarding experience

Business Solutions Advisor (B2B Sales) Required Skills and Qualifications:

  • A positive attitude and a genuine desire to help
  • Clear communication skills and active listening
  • Strong attention to detail and accuracy
  • Ability to stay calm and adaptable under pressure
  • Previous customer service or sales experience is a plus

Benefits:

This performance-based role offers uncapped commission earnings, with compensation tied directly to outcomes. Compensation is based solely on closed deals and their outstanding commissions. Average income reflects real-world success in the position.

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