Veterinary Laboratory Assistant

1 week ago


Brisbane, Queensland, Australia IDEXX Full time

About the Role

IDEXX is seeking a skilled Veterinary Laboratory Assistant to support the Patient Service Management department within our core laboratory. As a key member of our team, you will be responsible for assisting scientists in the day-to-day operations of the PSM department.

Key Responsibilities

  • Support the scientists in the PSM department with laboratory operations, including sample processing and testing.
  • Assist with maintaining accurate records and reports, ensuring compliance with IANZ and ISO 17025, 9001 standards.
  • Work on a rotating roster between the hours of 4am and 7pm, including some Saturdays, to ensure seamless laboratory operations.
  • Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Collaborate with the laboratory team to ensure efficient and effective laboratory operations, maintaining a high level of quality and attention to detail.

What We Offer

  • A dynamic and fast-paced work environment with opportunities for professional growth and development.
  • A competitive compensation package, including benefits and incentives.
  • The opportunity to work with a global market leader in the veterinary diagnostics industry.
  • A supportive and inclusive work culture that values diversity and promotes work-life balance.
  • Access to ongoing training and development opportunities to enhance your skills and knowledge.

About IDEXX

IDEXX is a global leader in veterinary diagnostics, providing innovative solutions to help pet owners, veterinarians, and farmers protect the health and well-being of animals. Our mission is to help pets lead fuller lives, and we're committed to delivering high-quality products and services that meet the evolving needs of our customers.



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