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Veterinary Laboratory Assistant

2 months ago


Brisbane, Queensland, Australia IDEXX Full time

**About the Role**

IDEXX is seeking a skilled Veterinary Laboratory Assistant to support the Patient Service Management department within our core laboratory. As a member of our team, you will be part of the largest veterinary laboratory in the Southern Hemisphere, working in our state-of-the-art laboratory in a dynamic and fast-paced environment.

**Key Responsibilities**

  • Support the scientists in the day-to-day operations of the PSM department, ensuring the highest quality of diagnostic results.
  • Work collaboratively with the team to maintain a safe and efficient laboratory environment, adhering to IANZ and ISO 17025, 9001 standards.
  • Be available to work on a rotating roster between the hours of 4am and 7pm, including some Saturdays, to meet the needs of our clients.
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain a strong understanding of our Quality system and Health & Safety policies/procedures, ensuring compliance and continuous improvement.

**What We Offer**

  • A competitive salary and benefits package, including investment in professional development and career growth opportunities.
  • The chance to work with a global market leader on the S&P 500, driving innovation and excellence in animal health.
  • A supportive and inclusive work environment, with opportunities for recognition and reward.
  • Access to cutting-edge technology and resources, enabling you to make a meaningful contribution to the field of veterinary diagnostics.
  • A comprehensive wellness program, including Virgin Pulse, Fitness Reimbursements, Mental Wellness and Healthy Weight Programs.
  • Discounts on pet products and services, as well as opportunities to earn points and prizes.
  • Tenure recognition, including days off and bonus payments for reaching key milestones.
  • The opportunity to contribute to our One IDEXX program, supporting charitable causes and making a positive impact in the community.

**Why IDEXX?**

We're proud of the work we do, because our work matters. As a leader in the animal health industry, we're committed to helping pet owners worldwide keep their companion animals healthy and happy, ensuring safe drinking water for billions, and protecting livestock and poultry from disease. With customers in over 175 countries and a global workforce of over 10,000 talented people, we're a company that values innovation, collaboration, and excellence.

At IDEXX, you'll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. We're a company that's passionate about making a difference, and we're looking for like-minded individuals to join our team.