Airport Operations Manager Melbourne

2 weeks ago


Melbourne Airport, Australia Hainan Airlines Holding Co., Ltd Full time
Senior Station Manager Job Description

Hainan Airlines, a prestigious 5-Star Chinese airline, operates flights to over 100 destinations worldwide. We are seeking an experienced Airport Operations Manager to oversee our Melbourne airport operations.

About the Role:

  • We are looking for a seasoned Airport Operations Manager to lead our team in Melbourne and ensure seamless airport services.
  • Your primary responsibility will be to manage all aspects of airport operations, including check-in, boarding, and baggage handling.
  • You will also oversee the GHA team, providing training, performance management, and ensuring compliance with aviation regulations and safety procedures.
  • Maintaining effective communication with other departments and stakeholders, including airport authorities and other airlines, is crucial for this role.
  • As the Airport Operations Manager, you will be responsible for managing customer feedback and complaints, ensuring our passengers receive exceptional service.

Requirements:

  • A minimum of 1 year's experience in aviation operations, preferably in a management role.
  • You must possess strong leadership and team management skills, with the ability to motivate and develop staff.
  • Excellent communication skills are essential, enabling you to communicate effectively with various stakeholders.
  • Solid knowledge of aviation regulations and safety procedures is necessary for this role.
  • A customer-focused mindset and passion for delivering outstanding service are critical for success.
  • Flexibility to work on a rostered shift pattern, including weekends and public holidays, is required.

Estimated Salary: AU$120,000 - AU$150,000 per annum

As a key member of our airport operations team, you will have the opportunity to make a significant impact on the passenger experience while working for a reputable airline like Hainan Airlines.



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