Customer Service Experience Specialist

3 days ago


Brisbane, Queensland, Australia beBeeCustomer Full time
Job Overview

We are seeking a highly skilled Customer Service Reviewer to join our team. As a Customer Service Reviewer, you will be responsible for visiting retail outlets and providing detailed feedback on store presentation, service, selling skills, and cleanliness.

This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have a keen eye for detail. You will be posing as a customer whilst making observations about your experience, then completing a survey online about the experience.

The ideal candidate will have great communication skills, be reliable, and have access to the internet. The number of assignments offered to you will depend on your availability, location, willingness to travel, flexibility, and reliability.

Key Responsibilities:

  • Visit retail outlets and provide detailed feedback on store presentation, service, selling skills, and cleanliness
  • Complete surveys online about your experience
  • Posing as a customer whilst making observations about your experience

Requirements:

  • Great communication skills
  • Reliable
  • Access to the internet

What We Offer:

  • Flexible work arrangements
  • Opportunity to work with a dynamic team
  • Professional development opportunities


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