
Senior Customer Service Specialist
7 days ago
Deliver exceptional customer experiences and meet each customer's end-to-end banking needs across transaction activities, needs-based conversations, and digital solutions.
- Collaborate with a dynamic team to achieve high standards of customer service.
- Take ownership of delivering the best possible customer experience and contribute to significant uplifts in customer engagement and advocacy.
- Participate in bank programs and initiatives to drive business growth.
As an Expert Banking Advisor, you will bring:
- Exceptional customer focus, retail experience advantageous.
- Ability to multi-task and be highly adaptable to change and ambiguity.
- Willingness to work in a collaborative team environment.
- Sound understanding of compliance.
- Excellent communication and interpersonal skills.
At our organisation, you'll have opportunities to grow and develop your career, shaping a world where people and communities thrive. We offer flexible working arrangements, benefits, and support for our employees to succeed. Our diverse workplace values and celebrates different backgrounds, perspectives, and life experiences. Apply today
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