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Client Relations Manager

2 months ago

Melbourne, Victoria, Australia Estia Health Full time
Client Relations Manager

At Estia Health, we are committed to delivering exceptional care and support to our residents in a caring and people-centered workplace.

We are seeking a Client Relations Manager to join our team in Central Services Victoria. As a key member of our operations team, you will play a vital role in building and maintaining strong relationships with our clients, their families, and our internal stakeholders.

Key Responsibilities:

  • Develop and implement strategies to enhance client satisfaction and engagement
  • Collaborate with internal teams to ensure seamless service delivery
  • Provide exceptional customer service and support to clients and their families
  • Identify and address client concerns and issues in a timely and professional manner

What You'll Need:

  • Proven experience in client relations or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills

We Offer:

  • A supportive and inclusive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Apply now to join our Estia Health family and make a difference in the lives of our residents and their families.