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Senior Client Manager

1 month ago


Melbourne, Victoria, Australia Gallagher Full time

About the Role

As a Senior Client Manager at Gallagher Bassett, you will play a pivotal part in supporting our clients' needs, both within our Victorian portfolio and nationally. This engagement-focussed role requires you to forge strong relationships with both existing and potential clients, managing relations between GB and large complex clients, including multi-state programs. You will work closely with our operational and sales teams to seize every opportunity to boost service and maximize revenue for our clients.

About You

Significant experience in Client, Customer, Relationship or Account Management within the claims, workers compensation or broking industries is essential. You will have highly developed communication skills, with the ability to engage and influence at all levels of organisation. A strategic mindset and approach, along with previous experience using Salesforce, would be highly regarded. You will also have strong attention to detail, effective coaching ability, and a strong sense of team and collaboration. If you are ready to make a significant impact and be at the forefront of client management services, this could be the opportunity for you.

What We Offer

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. These include 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave, Novated Leasing opportunities, Two paid volunteer days annually, Health Insurance Discounts with our Group Insurance Plan, Employee Stock Purchase Program, Paid parental leave, Flexible and hybrid work arrangements, Mental Health and Wellbeing Support for yourself and immediate family members, Employee Recognition Awards and Service Milestone Recognitions, Peer Support Program, Annual flu vaccinations, and access to Reward Gateway – discount offers at over 350 retailers.