Hotel Service Ambassador

5 days ago


Adelaide, South Australia Accor Full time

We are looking for a Hotel Service Ambassador to join our team at Sofitel Adelaide. As a valued member of our staff, you will have the opportunity to make a real difference in the lives of our guests and help them feel at home.

About Us

Sofitel is a global hotel group that offers a world of opportunity for those who want to pursue their passion and develop their skills. With a commitment to excellence and a focus on providing exceptional service, we are the perfect place for anyone who wants to thrive as an individual and be part of a supportive and inclusive team.

Our hotels offer a range of benefits and rewards to our employees, including discounted accommodation and food & beverage discounts in Accor properties worldwide. We also offer learning programs through our Academies and opportunities to develop your talent and grow within our property and across the world.

About the Role

As a Hotel Service Ambassador, you will be responsible for providing exceptional service to our guests, anticipating their needs and offering recommendations that make their stays even more special. You will work closely with other members of our team to ensure that every guest has an unforgettable experience.

To be successful in this role, you will need to have a service-focused personality, experience working in hospitality, and fluency in English. You will also need to have a full South Australian driver's license and be available to work any day of the week.

What You Will Bring
  • A warm and welcoming attitude
  • Excellent communication and interpersonal skills
  • Experience working with Opera or a similar PMS
  • Full South Australian driver's license
  • Fluency in English, both written and verbal
Benefits

We offer a range of benefits to our employees, including:

  • Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
  • Up to 50% discount on meals at Sofitel Adelaide
  • Family & Friends accommodation discounts
  • Learning programs through our Academies
  • Fully laundered uniform provided
  • Free 24 hour access to our Employee Assistance Program
Salary and Benefits

The estimated salary for this role is $60,000 - $80,000 per year, depending on experience. We also offer a range of benefits, including health insurance, superannuation, and paid annual leave.

Please note that the salary range is an estimate and may vary based on individual circumstances. We also offer a range of benefits and rewards to our employees, including learning programs through our Academies and opportunities to develop your talent and grow within our property and across the world.

Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We believe that everyone deserves equal opportunities and we strive to create a workplace where everyone feels valued and respected.


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