Hotel Ambassador

4 weeks ago


Adelaide, South Australia Marriott International Full time

At Marriott International, we're looking for a skilled and enthusiastic Guest Experience Expert to join our team. As a key member of our front office team, you'll be responsible for delivering exceptional guest experiences from arrival to departure. Your role will involve securely parking guest cars, delivering bags and amenities, and supporting your front office team in general operational tasks.

Key Responsibilities:

  • Be the face of the hotel, engaging and inspiring guests through each guest interaction
  • Securely park guest cars and deliver bags and amenities in accordance with hotel policies
  • Support the front office team in general operational tasks
  • Escort guests to their rooms and explain all features and hotel offerings
  • Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity
  • Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings

About You:

  • A current driver's license
  • Relevant experience in a similar role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven, and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude

Our Benefits:

  • Exclusive staff discounts on food and beverage and hotel rooms
  • Part of the Life with the Works program, including flexible working hours and locations, time off to pursue your passion, and paid leave during your birthday month
  • Internationally recognized training programs, unlimited strategic development, and exciting career opportunities
  • Genuine care for associates' physical, emotional, and financial wellbeing through our Employee Assistance Program
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend
  • Work for the Largest Hotel Network in the World, which values equality, diversity, and inclusiveness

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