Retail Operations Manager

7 days ago


Cairns City, Queensland, Australia Ally Fashion Full time

**About Ally Fashion**

Ally Fashion is an Australian-based multi-brand fast-fashion destination that provides its customers with value, quality, and on-trend outfits through an enthusiastic, fun, and professional team. With over 150+ stores nationally and a thriving online store shipping worldwide, we offer a unique opportunity to join a dynamic and friendly team.

About the Role

We are seeking a Retail Operations Manager to lead our Cairns DFO store to success. As a key member of our team, you will cultivate a vibrant and positive work environment where exceptional customer service is paramount. Your primary responsibility will be to drive store performance by managing daily in-store operations, visual merchandising, and leading by example.

Main Responsibilities:

  • Manage store operations, including stock levels, inventory control, and visual merchandising
  • Lead a high-performing team to achieve sales targets and exceed customer expectations
  • Develop strong product knowledge to assist and train staff
  • Maintain a safe and healthy work environment
  • Collaborate with regional managers to prepare and manage staff rosters, sales achievement, stock, and expense control
  • Recruit and attract top talent to nurture and develop them into leadership roles

About You

To succeed in this role, you must be a passionate retail professional with excellent leadership skills. You should have a genuine passion for mentoring others, modeling Ally Fashion values of Customer-Centric, Achieving Excellence, Display Honesty, and Forever Evolving.

You will need to be flexible to work rotational weekend roster including late night trade, have a solid experience in retail management in a fast-paced environment (preferably fashion), and be a high achiever in delivery of performance, sales, along with strong interpersonal skills to manage stakeholder expectations and relationships.

Salary & Benefits

We offer a competitive salary ranging from $60,000 to $80,000 per annum, depending on experience, plus bonuses and incentives. Other benefits include employee discounts, recognition programs, recruitment referral incentives, competitions, giveaways, support and development opportunities, and a chance to be part of our Giving-back culture.



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