Customer Service Representative

5 days ago


Pinkenba, Queensland, Australia Cement Australia Full time
About the Role

We are seeking a highly skilled Customer Service Officer to join our Supply Chain & Logistics team at Pinkenba. This is a permanent, full-time role within the National Customer Service Team for our bulk products.

As a Customer Service Officer, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing exceptional service. Your days will be busy, and you will need to be proactive in communicating with customers, colleagues, and other stakeholders to ensure seamless service delivery.

Key Responsibilities:

  • Process customer orders and respond to inquiries in a timely and professional manner
  • Liaise with internal teams to resolve customer issues and improve service delivery
  • Communicate proactively with customers regarding deliveries and transportation issues
  • Support other business areas with queries regarding product availability and invoicing

About You:

  • You have previous experience in a phone and email-based customer service role
  • You thrive in a high-volume order processing environment and can maintain resilience
  • You have excellent communication and negotiation skills
  • You are able to learn and pick up new things quickly and easily
  • You are able to maintain and develop customer relationships
  • You have a strong eye for detail, even when processing orders on a busy day
  • You are proficient in Microsoft Office suite and SAP

Why Work for Cement Australia?

  • We offer an attractive salary package to the right person
  • We have a great team culture - engaged, collaborative, and diverse
  • We provide supportive management
  • We offer free onsite parking
  • We provide future career opportunities
  • We offer job security
  • We are Australia's largest and most respected cement manufacturer


  • Pinkenba, Queensland, Australia GWA Full time

    {"title": "Customer Service Representative", "description": "About the RoleWe are seeking a highly skilled Customer Service Representative to join our After Sales and Service team based in Pinkenba. As a key member of our team, you will be responsible for providing exceptional customer service, resolving product warranty issues, and ensuring that our systems...


  • Pinkenba, Queensland, Australia GWA Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our After Sales and Service team based in Pinkenba. As a key member of our team, you will be responsible for providing exceptional customer service, resolving product warranty issues, and ensuring that our systems are up to date.Key ResponsibilitiesProvide...


  • Pinkenba, Queensland, Australia GWA Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our After Sales and Service team based in Pinkenba on a permanent, full-time basis.This is a fantastic opportunity for a motivated and customer-focused individual to start their career with a reputable business and open themselves to opportunities for growth...


  • Pinkenba, Queensland, Australia DSV Full time

    Job Summary: We are seeking a skilled and passionate Customer Service Specialist to join our team at DSV in Brisbane. As a key member of our logistics team, you will play an integral part in the supply chain, liaising with customers and service providers to provide information and problem-solving support. Key Responsibilities: Establish strong relationships...


  • Pinkenba, Queensland, Australia Cement Australia Full time

    About the Role:Cement Australia is seeking a highly skilled and experienced Customer Service Officer to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Process and manage customer orders in a timely and efficient mannerRespond to...


  • Pinkenba, Queensland, Australia Cement Australia Full time

    About the RoleCement Australia is seeking a highly skilled and motivated Customer Service Officer to join our Supply Chain & Logistics team. As a key member of our National Customer Service Team, you will be responsible for providing exceptional customer service and support to our bulk products customers.Key Responsibilities:Provide timely and effective...


  • Pinkenba, Queensland, Australia DSV Full time

    About the Role:DSV Air & Sea is seeking a skilled Customer Service Specialist to join our Brisbane team. As a key member of our logistics supply chain, you will be responsible for providing exceptional customer service, resolving issues, and ensuring timely and accurate resolution of customer enquiries and complaints.Your Key Responsibilities:Establish...


  • Pinkenba, Queensland, Australia Cement Australia Full time

    About the RoleWe are seeking a highly skilled Customer Service Officer to join our Supply Chain & Logistics team at Pinkenba. This is a permanent, full-time role within the National Customer Service Team for our bulk products.As a Customer Service Officer, you will be the first point of contact for our customers, handling inquiries, resolving issues, and...


  • Pinkenba, Queensland, Australia Cement Australia Full time

    About the RoleCement Australia is seeking a highly skilled and motivated Customer Service Officer to join our Supply Chain & Logistics team. As a key member of our National Customer Service Team, you will be responsible for providing exceptional customer service and support to our bulk products customers.Key Responsibilities:Provide timely and effective...


  • Pinkenba, Queensland, Australia DSV Full time

    Job Summary: We are seeking a skilled and passionate Customer Service Specialist to join our team at DSV in Brisbane. As a key member of our logistics team, you will play a vital role in providing exceptional customer service and support to internal and external customers. Key Responsibilities: Establish and maintain strong relationships with customers to...


  • Pinkenba, Queensland, Australia Cement Australia Full time

    About the Role:Cement Australia is seeking a highly skilled Customer Service Officer to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone and email.Key Responsibilities:Process customer orders and resolve any issues in a timely and professional mannerLiaise with...


  • Pinkenba, Queensland, Australia Cement Australia Full time

    About the RoleCement Australia is seeking a highly skilled Customer Service Officer to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone and email.Key ResponsibilitiesProcess customer orders in a timely and efficient mannerRespond to customer inquiries and resolve...


  • Pinkenba, Queensland, Australia Cement Australia Full time

    {"About the Role": "About the role:As a Customer Service Officer at Cement Australia, you will be responsible for delivering exceptional customer service through phone and email interactions. Your primary focus will be on order processing and related customer service activities, ensuring a seamless high standard of service to our customers.Your Key...


  • Pinkenba, Queensland, Australia Cement Australia Full time

    About the RoleWe are seeking a highly skilled Customer Service Officer to join our Supply Chain & Logistics team at Pinkenba. This is a permanent, full-time position within the National Customer Service Team for our bulk products.In this role, you will be the primary point of contact for our customers, handling inquiries, resolving issues, and providing...


  • Pinkenba, Queensland, Australia AMA GROUP AUSTRALIA Full time

    Gemini Pinkenba is a leading modern accident repair workshop in Queensland, with a team culture that values collaboration and mutual support. The team enjoys regular social events and has a strong focus on career development and progression within the business. The workshop is equipped with state-of-the-art equipment, including pulling racks, Car-O-Liner...


  • Pinkenba, Queensland, Australia Cement Australia Full time

    {"About the Role": "About the role:As a Customer Service Officer at Cement Australia, you will be responsible for delivering exceptional customer service through phone and email interactions. Your primary focus will be on order processing, ensuring seamless service to our customers, and resolving customer queries in a timely manner.About You:You have...


  • Pinkenba, Queensland, Australia Sika Full time

    {"title": "Sales Representative Role", "subtitle": "Drive Business Growth with Sika Australia", "content": "Sika Australia is a leading manufacturer of construction chemicals, and we're seeking a skilled Sales Representative to join our team.As a Sales Representative, you will be responsible for developing and maintaining relationships with key retail...


  • Pinkenba, Queensland, Australia dnata catering Full time

    About the RoleWe are seeking a highly skilled Customer Service Manager to join our team at dnata catering, Australia's largest and most admired inflight catering and retail partner.As a key member of our operations team, you will be responsible for establishing and maintaining excellent working relationships with internal and external customers, ensuring...


  • Pinkenba, Queensland, Australia dnata catering Full time

    About the RoleWe are seeking a highly skilled Customer Service Manager to join our team at dnata catering, Australia's largest and most admired inflight catering and retail partner.As a key member of our operations team, you will be responsible for establishing and maintaining excellent working relationships with internal and external customers, ensuring...


  • Pinkenba, Queensland, Australia dnata catering Full time

    About the RoleWe are seeking a highly skilled Customer Service Manager to join our team at dnata catering, Australia's largest and most admired inflight catering and retail partner.As a key member of our operations team, you will be responsible for establishing and maintaining excellent working relationships with internal and external customers, ensuring...